What are the responsibilities and job description for the Director Medical position at Cape Resorts?
Job Title: Director of Maintenance
The Director of Maintenance for Congress Hall Hotel is a working Department Head and member of the hotel's executive leadership team.
Key Responsibilities:
- Maintain the building in good repair at all times, respond to guest and manager requests for repairs, and operate a preventative maintenance program.
- Lead, oversee, and manage the Maintenance team to ensure the safety and security of guests and staff and protect the asset for investors and owners.
- Ensure operations are running smoothly and facilities are fully functioning for optimal guest experience.
- Build an organized and productive team, hold daily shift huddles, assign time-bound clear lists of tasks, enforce uniform policy, and cleanliness daily.
- Conduct daily walk-throughs of the properties and visually assess the maintenance and operation of the physical structure of the hotels, all mechanical, electrical, HVAC systems, and other related equipment.
- Maintain equipment, ensure maintenance contracts are expertly negotiated and valid, conduct inspections and drills, communicate with management, your teams, and hotel departments, enabling focused guest care.
- Establish and maintain a calendar/verifiable ticketing system, of SOP (Standard Operating Procedures) for the daily/periodic/yearly preventative maintenance of all major mechanical equipment, record keeping of mechanical maintenance, inspections, improvements, public spaces, guest rooms, grounds yearly deep cleaning.
- Order and maintain inventory of preventative maintenance supplies such as filters, belts, light bulbs, vacuum cleaner parts, etc. Store supplies and tools in locked areas, inventoried records of improvements and equipment files and warranties shall also be maintained.
- Assist with set-up/breakdown of programming events, group functions, and seasonal decorating.
- Maintain effective energy management and programs with special training for operating departments on the safe and efficient use of equipment and energy in the hotel.
- Required to work varying schedules to reflect the business needs of the operation, including but not limited to holidays, weekends, fluctuating shifts, and emergency calls.
- Wash and maintain windows, flags, holiday, and seasonal décor, manage the annual winter deep cleaning and preventative maintenance process.
- Responsibility and management of our fleet of vehicles.
- Stay with the hotel during the storm to immediately triage any damage that results.
- Prepare and participate in 'on call' schedule for needs, fire alarms, emergencies, accidents, etc.
- Maintain objectives amidst shifting priorities, address issues or opportunities without supervision, precision, and managing execution.
- Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; read, write, and understand the primary language used in the workplace.
- Possess thorough knowledge of plumbing, electrical systems, maintenance of records of power, water, and fuel consumption, and all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.
- Possess basic computational ability and computer skills.
- Worker is subject to hazards: physical conditions, proximity to moving mechanical parts, electrical current, scaffolding, high places, exposure to high heat, chemicals, atmospheric conditions affecting the respiratory system or skin, fumes, odors, dusts, mists, gases, oils, or other cutting fluids, or poor ventilation.
- Ability to bend, stoop, squat, and stretch to full cleaning and maintenance tasks. Requires manual dexterity to use and operate all necessary equipment.
- Bachelor's Degree or related technical school degree preferred.
- 5 to 7 years of experience in a major hotel, hospital, or building, 4 years in a supervisory capacity.