What are the responsibilities and job description for the Senior Account Manager position at Capelli New York?
Senior Account Manager- CSP
Who We Are
Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
What We Are Looking For
Capelli Sport is looking for a Sales Assistant to join our team. You will be joining an established Sales team responsible for managing our book of business, consisting of youth soccer clubs across the country. In this role, you will be responsible for the day-to-day responsibilities for each account, supporting the sales team & Sales Executives; building strong relationships with our clients; ensuring projects stay on track, and customer orders are written with urgency. This role will be salary based, 40 hours per week minimum.
About The Role
Employment Type: Full Time
Bonus/Commission: No
Who We Are
Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
What We Are Looking For
Capelli Sport is looking for a Sales Assistant to join our team. You will be joining an established Sales team responsible for managing our book of business, consisting of youth soccer clubs across the country. In this role, you will be responsible for the day-to-day responsibilities for each account, supporting the sales team & Sales Executives; building strong relationships with our clients; ensuring projects stay on track, and customer orders are written with urgency. This role will be salary based, 40 hours per week minimum.
About The Role
- Manage day-to-day responsibilities for accounts within assigned book of business
- Support Sales Executives on tasks including preparing presentations, line sheets, reports, etc.
- Provide high level of customer service
- Draft internal/external Project Schedules to ensure projects remain on track
- Study contracts within your book of business to better understand deliverables and club benefits
- Develop strong knowledge of Capelli Sport product offerings and give insights on the best product(s) for good fit for customers
- Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), as well as other product knowledge
- Collaborating with various internal departments to ensure that they fulfill all clients’ requests
- Ensure timely and successful delivery of our Sales Executives’ needs
- Overseeing relationship with different clubs and clients
- Manage a team of Account Managers
- You have a Bachelor's degree from an accredited college
- You have experience with project management
- You have the ability to collaborate with other team members
- You have an attention to detail and keep organized
- You have experience with CRM platforms such as Salesforce
- You have a track record of driving results
- You’re hardworking and goal-oriented
- You have a tireless positive attitude
- You have a growth mindset and view challenges as learning opportunities, not failures
- You love getting to know new people and helping them improve their product/services.
- Flexible to work in midtown NYC or South Hackensack
Employment Type: Full Time
Bonus/Commission: No
