Dynamics 365 Technical Delivery Lead

The Delivery Lead is responsible for defining and overseeing Dynamics 365 CRM/CE projects. The Delivery Lead will lead teams of Technical Solution Architects, Tech. Business Analysts, developers and Testers through road mapping, requirement definition, solution design, configuration/coding, and deployment of Dynamics 365 CRM/CE solutions. The Delivery Lead is expected to have a strong blend of skills and experience in both business analysis, and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role.

Responsibilities:
Define and manage overall project goals and success criteria
Work with clients on the creation and execution of the overall project plan
Oversee all project deliverables and ensure they follow Capgemini methodology and best practices
Provide overall project communication
Provide regular project status and burn report to the client
Identify, track and help resolve project issues, risks and dependencies
Manage scope and track change requests
Manage client relationship at the project level
Collaborate with Microsoft or other partners for assigned engagements
Establish resource plan to match budget and track burn
Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports.
Develop and maintain project reusable assets

Qualifications:
Preferred 10 years project delivery management experience in the delivery of business consulting, systems development, systems integration and project management for Dynamics 365 CRM engagements
Preferred completion of several large scale Dynamics 365 CRM projects in lead business analysis and project management roles
Strong communication skills
Strong analytical skills with ability to learn quickly
Experience in leading a team
Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc.
Preferred experience with other CRM software (Oracle, SalesLogix, Saleforce, etc.)

Good to have Certifications:
Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Service
Any additional Microsoft Dynamics certifications
PMP: Project Management Professional
CAPM: Certified Associate in Project Management
CPMP: Certified Project Management Practitioner
Associate in Project Management
MPM: Master Project Manager
PPM: Professional in Project Management
PRINCE2 Foundation/PRINCE2 Practitioner""""
CSM: Certified ScrumMaster
SAFe: Scaled Agile Framework

About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.
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Life at Capgemini:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief

Disclaimer:

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.