Engagement Director

Job Title: Engagement Director

Location: Atlanta, GA

Travel: 25%

Job Description

• Deliver Transition program capabilities - Knowledge Transfer, Process and Procedure, Service & Projects Take On, Technology and Infrastructure, Contract & Finance management, Staffing, Set up, Transition Governance, integration with any Change/Transformation initiatives
• Deliver Transition Projects in line with Global Transition methodology (manage risk, governance, quality assurance, issue resolution, reporting)
• Transition solution architect responsible for developing Transition plans, responding to RFPs/ RFIs and support the sales team with complete ownership of Transition solution
• Take full responsibility for the management of the wider transition team involving internal delivery resources, 3rd party suppliers, account team members and client collaborators
• Ensure commercial project turning points are agreed and published and that transition invoices are raised in accordance with agreed payment terms (if applicable)
• Set overall direction for the Transition program team
• Contain and resolve cross-transition work stream issues that do not require sponsor attention
• Monitor progress to make sure client deliverables are delivered on time and within budget
• Work with client’s Transition Lead to establish a governance organization
• Have experience to work with presales team. Work on RFP, RFI directly from the customer. Should be able to write Project charter and SOW
• Have experience to deliver large and complex deals. Monitor customer expectations and take corrective action to address gaps
• Serve as the point of contact for the PMO lead and governance team
• Communicate program performance to Client team members and Capgemini internal partners
• Monitor and maintain team morale, program timelines, breakthroughs and resource usage
• Have experience of managing small/large team
• Should have experience in deploying IT Tools, Setting up Service management process and integration of ITSM tools with Infra tools
• Should have 10 YoE in managing large transition & transformation IT projects
  
  

Life at Capgemini

Capgemini Supports All Aspects Of Your Well-being Throughout The Changing Stages Of Your Life And Career. For Eligible Employees, We Offer

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job

Infrastructure

Schedule

Full-time

Primary Location

US-GA-Atlanta

Organization

CIS US MS