Demo

Network Engineer 1 - Voice

Capgemini
Capgemini Salary
Pascagoula, MS Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Network Engineer 1 - Voice-078695

Description

Job Title : Network Engineer 1 - Voice

Location : Pascagoula, MS

Travel : 25%

We are seeking a Network Voice Engineer to lead the design, deployment, and management of enterprise VOIP solutions. The ideal candidate will have deep expertise in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and voice gateway configurations, ensuring optimal voice network performance, reliability, and scalability. This role requires hands-on experience with Cisco voice infrastructure, network security, and multi-site enterprise environments. .

Key Responsibilities :

Manage and support Cisco Unified Communications Manager (CUCM) clusters across large-scale environments.

  • Maintain and optimize Cisco Unity Connection for voicemail services.
  • Configure and support Cisco 8300 Series routers, VG320 Analog Gateways, and UCS C-series & B-series servers.
  • Monitor and enhance voice circuits (POTS, T1, ISDN PRI, DS3, and SIP Trunks).
  • Provide technical guidance and training to 2nd Level support teams.
  • Support Layer 2 & Layer 3 network environments within a campus LAN setting.

Required Skills :

  • 3 years of experience in network voice engineering and VOIP solutions.
  • Expertise in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Border Elements (CUBE).
  • Strong proficiency in Cisco routers, switches, and analog voice gateways.
  • Experience managing Cisco UCS C-series and B-series servers.
  • Familiarity with VMware for virtualization support.
  • Solid understanding of network security principles and Cisco firewalls
  • Proven leadership, team management, and communication skills.
  • Desired Skills :

  • Experience managing multi-site enterprise networks.
  • Hands-on expertise with Cisco Unified Contact Center Express (UCCX) and call recording solutions.
  • Background in data and voice network administration.
  • Life at Capgemini

    Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer :

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child / elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief
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