Pega Sr Decisioning Architect

This role requires a dep-expertise in Pegasystems Customer Decision Hub product, which provides the backbone of Wells Fargo Customer Engagement Engine. In this Role the individual will a establish implementation/design best practices for the entire team, maintain responsibility for taxonomy, strategies and configuration within Pega CDH and provide necessary stakeholder support for production capabilities (triage, simulation etc)?and supporting complex triages and stakeholder communications on issues accordingly. This is a critical Business role, where the Pega Decision strategies created and launched by this team has direct impact on the marketing, benefits, and servicing messages received by our customers?as well as achievability of Line of Business revenue targets. The role is also responsible for leading the triage and production support team's efforts to support marketing, benefits, and servicing messages that are in production.

Required Qualifications:

• Pega Decisioning/ Customer Decision Hub experience (preferred Certified Decision Architect)
• 4 years of Pega version 8 or higher
• Financial services industry experience
• Pega Certified Decisioning Consultant
• Solid understanding of emerging technology
• Embraces teamwork; shares ideas/methods to improve performance, while demonstrating the ability to work autonomously as needed.
• Ability to understand data relationships and perform analysis on Customer Interaction Data
• Ability to draft SQL queries to debug any Customer data related issues.

Job Expectations:

• Be responsible for the monitoring and supporting of omni-channel decisioning solutions that meet our business?s requirements.
• Be a key contributor in the team that manages the decisioning architecture (Decision Logic/Strategy Logic) and serve as a SME on our complex technical stack, providing technical guidance on decision architecture and best practices in our Pega platform.
• Triage and support business execution in the build out, validation and delivery of actions via Ops Mgr
• Design, configure and test rules, flows, propositions, and Decision Logic in our Pega platform.
• Communicate technical concepts, problems and solutions to both technical and nontechnical audiences as well as translate business requirements and other information into decisioning software logic designs.
• Be responsible for maintaining the required reference data for the decisioning logic, including any offer compatibility and assist in creating post-implementation support documentation.
• Commitment to an enthusiasm for success by ensuring that the delivered product if fully-functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations.
• Interface with key stakeholders to evangelize the platform and unlock profound new capabilities in our Pega driven Customer Engagement Engine.
• Act as key participant in large-scale planning.
• Review and analyze complex strategies for product/functionality/experience area
• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals.?

The pay range that the employer in good faith reasonably expects to pay for this position is $35.02/hour - $54.72/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $35 - $55