Program Manager

Program Manager is responsible to deliver large engagements to the agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI. He will act as a trusted advisor to the client on all aspects of Pega engagement, leading communication and providing thought leadership so that the best possible solution is implemented.

Roles & Responsibilities:

• Experience providing business consulting and ability to conduct requirements elicitation meetings with clients and scope out outlines of overall solution.
• Drive account hygiene, including timely and accurate contractual documentation, Project Status Reports and Engagement Status Dashboards.
• Demonstrate a thorough understanding of Agile and Scrum approaches to delivery
• Lead and coach staff toward thought leadership and project excellence
• Work with Capgemini Practice Leaders and Account Executives to define the client roadmap and success strategy.
• Responsibility for creating proposals, presentations and estimates for new work, coordinating technical inputs from other members of the team.
• Experience in establishing processes and procedures that promote high quality service
• Contributing to internal process improvements, promoting latest trends in project execution methodologies and internal staff training.
• Provides Staff Management oversight, hires, promotes, separates or makes recommendations regarding same
• Conducts performance reviews and assesses, manages performance
• Engages in skills assessments and promotes professional development of staff
• Adheres to Departmental budgeting and fiscal responsibilities
• Optimizes the utilization of resources by applying appropriate concepts, technology and workflows
• Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new business opportunities , legislation and other environmental factors

Skill set required:

• Overall 10 years of Engagement experience with IT software projects, preferably in delivery management for at least 5 years
• Comprehensive understanding of program management theory and team dynamics
• Strong process and methodology knowledge and experience for software development lifecycle (SDLC)
• Knowledge of delivery methodologies such as Scrum, RUP, Waterfall, Extreme, Agile and Six-Sigma
• Ability to communicate at all levels with clarity and precision both written and verbally
• Demonstrated, applied experience establishing and delivering complex projects

The pay range that the employer in good faith reasonably expects to pay for this position is $46.23/hour - $72.23/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $46 - $72