What are the responsibilities and job description for the ServiceNow Performance Analytics Developer position at capgemini?
Seeking a skilled and motivated ServiceNow Performance Analytics Developer to join our dynamic team. As a Performance Analytics Developer, you will be responsible for designing, developing, implementing, and maintaining Performance Analytics solutions within the ServiceNow platform. You will play a crucial role in enabling data-driven decision-making across the organization by transforming raw data into actionable insights. The ideal candidate will have 2-3 years of dedicated experience working with ServiceNow Performance Analytics and possess a strong understanding of the platform's capabilities. Experience with Platform Analytics is highly desirable, and familiarity with UI Builder would be a significant advantage.
Responsibilities:
- Design and develop Performance Analytics indicators, breakdowns, and dashboards to meet business requirements.
- Configure and maintain data collectors, jobs, and schedules to ensure accurate and timely data collection.
- Collaborate with stakeholders to understand their reporting needs and translate them into effective Performance Analytics solutions.
- Develop custom scripts and configurations within Performance Analytics to enhance functionality and reporting capabilities.
- Troubleshoot and resolve issues related to Performance Analytics data and reporting.
- Maintain comprehensive documentation for all Performance Analytics solutions.
- Stay up-to-date with the latest ServiceNow features and best practices, particularly in Performance Analytics and related areas.
- Participate in the planning and implementation of ServiceNow upgrades and enhancements related to Performance Analytics.
- Highly Desirable: Design, develop, and implement solutions using ServiceNow Platform Analytics to gain insights into platform performance and usage.
- Bonus: Utilize ServiceNow UI Builder to create intuitive and user-friendly dashboards and visualizations.
- Collaborate with other ServiceNow developers and administrators to ensure seamless integration of Performance Analytics solutions with other platform modules.
- Contribute to the development of best practices and standards for ServiceNow Performance Analytics.
Qualifications:
- Bachelor's degree in computer science, Information Systems, or a related field (or equivalent work experience).
- Minimum 2-3 years of hands-on experience as a ServiceNow Performance Analytics Developer.
- Proven ability to design, develop, and implement Performance Analytics solutions within the ServiceNow platform.
- Strong understanding of ServiceNow data model and reporting capabilities.
- Experience with configuring and troubleshooting Performance Analytics data collectors, indicators, breakdowns, and dashboards.
- Proficiency in JavaScript and other scripting languages relevant to ServiceNow.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders.
- Ability to work independently and manage multiple tasks simultaneously.
Preferred Qualifications:
- ServiceNow Certified Implementation Specialist Performance Analytics.
- Experience with ServiceNow Platform Analytics, including configuration and analysis.
- Familiarity with ServiceNow UI Builder and experience creating custom user interfaces.
- Experience with Agile development methodologies.
- Knowledge of ITIL processes.
The pay range that the employer in good faith reasonably expects to pay for this position is $36.06/hour - $56.34/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $36 - $56
