What are the responsibilities and job description for the Software Asset Configuration Analyst – Austin, TX position at Capgemini?
Software Asset Configuration Analyst – Austin, TX-078860
Description
Job Title : SACM (Software Asset Configuration Management) Analyst – Austin, TX
Location : Must be in driving distance of Austin, TX. Will be required to work in office in addition to work from home
Job description :
- Gain Familiarity with established processes and procedures in the Service Management Manual (SMM), specifically : 502 - Asset Inventory and Management504 - Configuration Management514 – Procurement515 – Software License Management519 – Application Portfolio Management
- Registers and / or ensures registration of new Assets / Configuration Items (CIs), Contracts as appropriate
- Maintains proper relationships as outlined in the SMM
- Assist in the Audits of the CMDB to ensure accuracy – through automation and data validation in conjunction with the Data Quality Management (DQM) workstream
- Proactively identifies discrepancies and drives to closure CMDB Updates to maintain accuracy of the CMDB
- Provides reporting, both operational and ad-hoc reports as requested
- Follows and promotes SACM / SWLC processes & technology standards
- Works closely with the stakeholders of CMDB data and ensures CI changes are reflected in accordance with established processes and procedures as outlined in the SMM
- Facilitates meetings with stakeholders to discuss current projects, future enhancements and continuous service improvement as needed
- Special projects to address on-going CMDB accuracy and completeness
- Identification of process improvements
Required Skills :
Desired Skills :
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