Sr. Product Manager (contract)

Profile

What does a successful Product Manager do at Fiserv

As a technology company at the intersection of banking, commerce and the consumer experience, Fiserv understands that helping clients improve their experiences and grow their business makes a difference for millions of consumers and businesses around the world as well.

As a Product Manager in the Digital Payments division working on our Small Business Accounts Payables and Receivables product, you will join a dynamic team of Product Managers delivering new solutions to Financial Institutions and Fintech partners to serve their Small Business Customers. The team is responsible for understanding the competitive landscape, understanding market needs, defining roadmaps and execution of the roadmap. In this role you must be able to recognize key dependencies across different internal and external teams to deliver a successful product launch.

Skillset Required

What you will need to have:

• 5-7 years of experience working in software and/financial product management
• 5 years as a Product Manager with direct product ownership, operating in an Agile development environment - experience working directly with internal and external engineering teams.
• Bachelor's degree in information science, engineering, business or a related field required.
• Excellent problem-solving, analytical, and influencing skills, with proven ability to take initiative and build strong, productive relationships.
• Detail-oriented with superior organizational skills balancing multiple projects, deadlines, and requests.
• Strong communication skills with management as well as technical and non-technical colleagues within the company and to clients.
• Experience supporting web and mobile banking solutions and other digital products.
• Experience with card acquiring and processing products.
  
  

What Would Be Great To Have

• Experience in Product Management with Accounting/Finance related software products
• Experience in Product Management building products for use by Small Businesses
• Knowledge and experience working with Fraud/Risk and Operational Management teams
• Knowledge and experience of merchant acquiring
• Knowledge and experience of real time payment processing
  
  

Roles And Responsibilities

What you will do:

You will drive the end-to-end product definition and execution, working alongside our engineering partners, credit risk team, fraud and operations, and business leaders to identify and implement technology solutions in support of our clients. You will get the opportunity to develop a deep understanding of your customer?s process and needs, while keeping a pulse on the broader company strategy and objectives.

• Collaborate with key business partners and subject matter experts to translate business opportunities into strategic product requirements and an execution plan.
• Develop a deep understanding of Financial Institution and Fintech needs and the needs of their Small Business Customers
• Manage product development lifecycle - define the problem in discovery, draft detailed requirements and collaborate with Product Owners in a scaled agile environment, manage the delivery of 4 concurrent releases.
• Define minimum viable product and prioritizes requirements balancing trade-offs between time, effort, investment, and value dimensions.
• Lead cross-functional teams to ensure that we are executing against our roadmap.
• Work closely with engineering, operations, risk and fraud, treasury, legal, compliance, sales and marketing in support of the product.
• Manage 3rd party solutions and partners where applicable to ensure performance expectations are met.
• Identify competitive and alternative offerings and develop a strategy for winning against the competition.
• Define, monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts company operations, and ultimately, how it contributes to profit.
  
  

The pay range that the employer in good faith reasonably expects to pay for this position is $55.48/hour - $86.68/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.