What are the responsibilities and job description for the Starlims Support Engineer position at Capgemini?
Job description :
We are currently looking for a Support Engineer with strong experience in Starlims technology, in the Boca Raton area. This is a HYBRID role, with the majority of the work onsite.
Key responsibilities :
- Work closely with Business Analysts, Application Support, SMEs and Partners to understand business requirements and implement new workflows or changes to existing workflows.
- Solid experience in the life sciences and pharmaceutical domain, with deep understanding of GxP regulations, FDA processes and associated documentation requirements
- Experience in interfacing Starlims with various external applications and instruments
- Efficient in solving different issues found in Starlims installation and resolve it with very quick Turn Around Time
- Strong experience in configuring Starlims application.
- Having strong experience in developing end to end application using Starlims.
- Experience in large support engagement for doing minor improvements.
- Experience of working with end users for requirement clarification and trouble shooting.
- Experience on ITIL processes
- Identifying measures or indicators of system performance and the actions needed to improve or accurate performance, relative to the goals of the system.
- Should be responsible for implementing and maintaining laboratory instrument interfaces with Starlims
- Experience in implementing and maintaining statistical Quality Control software interface for charting and data analysis / trending purposes.
- Should be responsible for sustaining your system in the long term, leading user requests,
- Understanding master data, maintaining a validated state, processing access requests, owning standard operating procedures (SOP), and working with the business to troubleshoot issues
Required Skills :
Nice to have
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About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
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Disclaimer [MMH1]
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity / expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and / or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
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