What are the responsibilities and job description for the Syndication Support Lead Enterprise Applications Engineer position at capgemini?
Key Responsibilities
Application Management:
- Oversee enterprise applications, proactively identifying potential issues and implementing solutions to minimize disruptions.
- Perform regular maintenance, including patching, upgrades, and monitoring application environments.
Operational Support:
- Diagnose and resolve complex break-fix issues, ensuring minimal downtime and maintaining application health.
- Act as a lead responder for Priority 1 incidents, driving resolution and communication with stakeholders.
- Leverage tools like New Relic to monitor application performance and generate actionable insights.
Project Leadership:
- Own, drive, and provide status updates for strategic projects across the portfolio.
- Collaborate with cross-functional teams to ensure successful transitions from project delivery to operations.
Development & Innovation:
- Assist teams in designing and delivering innovative application features and solutions.
- Contribute to automating operational tasks
Team Leadership:
- Provide mentorship and guidance to team members, fostering a culture of collaboration and excellence.
- Demonstrate strong communication and interpersonal skills to effectively engage with peers, leaders, and stakeholders.
Qualifications
Required:
- Bachelor's degree in computer science, Information Technology, or a related field.
- 8 years of experience in enterprise applications engineering or a related role.
- Advanced proficiency in Power Platform, WordPress, and server/systems administration (Windows and Linux).
- Proven experience handling Priority 1 incidents and operational break-fix issues.
- Strong understanding of monitoring tools like New Relic.
- Ability to prioritize tasks effectively in a dynamic and fast-paced environment.
- Exceptional problem-solving, communication, and collaboration skills.
- Leadership experience with a demonstrated ability to mentor and guide teams.
Preferred:
- Experience with Azure and/or AWS cloud platforms.
- Familiarity with SharePoint site design and user permission management.
- Knowledge of APIs for process automation.
- Salesforce and packaged business capabilities (PBCs) expertise.
- Previous experience leading strategic initiatives or projects.
- Advanced proficiency in Power Platform, WordPress, and server/systems administration (Windows and Linux).
- Proven experience handling Priority 1 incidents and operational break-fix issues.
The pay range that the employer in good faith reasonably expects to pay for this position is $36.98/hour - $57.79/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $37 - $58