What are the responsibilities and job description for the System of Care Coordinator position at Capital Area Counseling Services?
SoC Coordinator – Children, Youth & Family Services
Location: Pierre, SD *this position is located in Pierre but may be required to travel throughout catchment area
Employment Category: Full-time
Employment Type: Hourly / Non-Exempt
Reports To: CYF Clinical Supervisor
Benefits: health, dental, and life insurance coverage; 401K participation; paid holidays; paid YMCA family membership; vacation and medical leave
Perquisites: continued education and certification opportunities; flexible work schedule; supportive team environment that promotes staff wellness and self-care
*CACS is a National Health Service Corps (NHSC) and South Dakota State Loan Repayment Program approved site which can provide opportunities for student loan reimbursement.
Position Description
The Systems of Care (SOC) Coordinator provides a wraparound approach to services with at-risk youth and their families, as identified by families, school systems, and other community stakeholders.
Duties / Responsibilities:
Understand and adhere to the System of Care model.
Work within a team including client’s family, supports, school, and other community entities.
Utilize culturally responsive approaches in working with diverse populations.
Apply evidenced-based interventions according to the strengths and needs of the youth/family.
Collaborate with school systems and other community partners.
Receive referrals and ensure completion of intake forms.
Complete progress notes and other necessary documentation within Electronic Health Record (EHR) according to agency, state, and federal guidelines.
Assess and assist families with needs across life domains.
Collaborate with families to develop and regularly monitor client-driven service plans.
Coordinate client care with informal and formal supports.
Provide case management services, refer, and facilitate access to community services and supports.
Conduct training, outreach, and marketing in support of SOC programming.
Respond to crisis situations compassionately and appropriately.
Deliver services in home, community, office settings, or wherever necessary to best meet youth/family needs.
Complete monthly reporting.
Participate and complete trainings relevant to the position, i.e. Mental Health First Aid.
Attend and participate in regular department meetings and supervision sessions.
Knowledge of and ability to use Motivational Interviewing skills, Stages of Change.
Perform other job-related duties as assigned.
Education & Experience:
Minimum of an associate degree in a human services / social sciences field with one year of relevant experience preferred. Other degrees may be considered with a minimum of 2 years of relevant experience.
Knowledge of mental health services with willingness to further develop skills and understanding.
Experience working with youth, such as in a school setting or a case manager role preferred.
Required Skills / Abilities:
Ability to organize and prioritize daily schedule based on clients needs.
Adhere to HIPAA guidelines and confidentiality.
Be self-directed while also seeking clinical supervision when appropriate.
Maintain electronic calendars and manage workload effectively.
Demonstrate effective communication and organizational skills.
Establish and maintain effective working relationships with clients and colleagues.
Demonstrate critical thinking and problem-solving skills.
Proficient in computer applications and related technology. Ability to use Outlook, Zoom, MS Teams, Excel, and electronic health records system.
Meet deadlines.
Follow all local, state, and federal laws.
Adhere to agency code of ethics, policies, and procedures.
May provide services in local or surrounding communities.
May need to use personal vehicle for work-related tasks when agency vehicles are unavailable.
Work hours may include some evening and weekend hours.
Must have a valid driver’s license and must provide proof of insurance.
Physical Requirements:
Requires periods of moving throughout the office and traveling to other locations within the community/designated coverage area.
Requires periods sitting at a desk and working on a computer.
Must be able to lift up to 50 pounds at times.
To apply, please complete the application process through our career portal and include a cover letter and resume. Within your cover letter please outline the following:
1. Why you are interested in this position.
2. How your past work experience/education has prepared you for this position.
