Specialist, Healthcare Pilots

Description

About the Organization:

It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission. We know that creating long-term solutions to food security requires more than meals. It requires education, training, and collaboration. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org. Let us discuss how food is at the center of everyone's healthy life!

Description:

Capital Area Food Bank seeks an energized Healthcare Pilots Specialist who would like to make a difference in people's lives through interventions that address the root causes of poverty. This position will involve working closely with the Healthcare Partnerships Manager and the Sr. Director of Health and Nutrition to help plan, implement, maintain and evaluate current and new pilot initiatives which pair nutritious food with the critical services of healthcare. The Healthcare Pilots Specialist will move forward multiple initiatives while maintaining attention to detail. This position works across multiple departments and engages directly with external stakeholders.  This role includes taking leadership on special projects including but not limited to piloting an internal medically tailored box packing and shipping project, bolstering the nutrition education resources and tools to ensure they are honed to the specific patient populations, research on healthcare reimbursement and the tracking of grant spending. This is a time of growth and innovation for the healthcare pilots’ team and we are looking for someone who is eager to join this exciting work. 
 

Essential Functions:

Project Management – 40 %

• Work in collaboration with the Healthcare Partnerships Manager, Dietician, clinical partner and food resources team  to develop food menus based on disease state and cultural needs Research and develop documentation to track key metrics across healthcare interventions, use to compare and contrast with CAFB healthcare interventions
• Work across healthcare partners to develop reporting structure on outputs and outcomes across all healthcare pilots. Create monthly, quarterly and annual reports of outputs and outcomes  with infographics and summary analysis and comparative reports. 
• Incorporate clinical, behavioral and psycho-social outcomes into evaluation design
• Use national best practices in Food is Medicine interventions (FIM) to inform Internal Review Board Protocols in research studies. 
• Coordinate and share information across departments on FIM policy/1115 Medicaid waiver advocacy and reimbursement models
• Plan, develop and test a home delivery model for FIM pilots using a variety of transportation including internal and external resources, evaluate based on process measures and cost performance
• Track grant budgets across pilots totally approximately 5 million dollars

Project Coordination – 40%

• Coordinate the completion and development of new workflow templates including programmatic outlines and milestone-tracking documents 
• Coordinate with ERP, Operations and Volunteer teams to ensure pilot foods are accurately received, stored and eventually packed based on the healthcare pilot’s food menus  
• Oversee purchasing of materials and supplies for healthcare pilots  
• Create and maintain electronic files and organization systems 
• Research best practices in FIM across the Feeding America Network and broader industry

Communication & Customer Service – 15%

• Develop professional communication materials and presentations for a variety of stakeholders 
• Work with Marketing and Communications Team to develop nutrition education material toolkits that are branded and professionally produced
• Develop and oversee patient/client end-user feedback across all pilots  
• Develop a collaborative working relationships with internal staff and external colleagues 
• Cultivate, develop and maintain positive relationships with a diverse range of colleagues including but not limited to: hospital administrators, doctors and clinical staff, CAFB Operations team, food vendors, volunteers and program participants 
• Takes initiative to ensure stakeholders are well informed and challenges and misunderstandings are addressed 

Miscellaneous – 5% 

• Performs other related duties as assigned.  
   

Qualifications

Requirements:

• Experience in the evaluation of public health programs and evaluation design models
• Experience in survey development and design best practices
• Understanding of diet-related diseases and basic epidemiology background
• At least 2 years’ experience working in an office or clinical environment and providing administrative support 
• Bachelor’s degree required; or equivocal experience 
• Proficient in Microsoft Office (particularly Outlook, Word, Excel, PowerPoint)  
• Experience in meeting facilitation excellent time management and organizational skills, ability to prioritize  
• Detail-oriented with the ability to prioritize

Preferred Qualifications:

• Registered dietician or dietetic background
• Experience in the healthcare sector
• Basic understanding of statistics as it related to evaluation and research
• Experience in the planning, evaluation or publication of public health or clinical research
• Basic understanding of how healthcare policy impacts FIM
• Understanding of Medicaid policy 
• Spanish fluency
• Experience using databases      
• Experience with or ability to learn and navigate a variety of web-based platforms, experience with Electronic Medical Records, NetSuite, Partner Link, Survey Monkey a plus 
• Highly adaptable to changes and new opportunities 
•  Understanding or experience working in a food insecure community
   

Other Skills, Abilities:

• Excellent written and verbal communication skills
• Ability to work professionally with diverse populations
   

Physical Demands/Working Conditions:

• Ability to lift 30 lbs. 
• Sitting/Keyboarding for up to 70% of the day 
• Ability to travel throughout the DMV 
• As required by the duties and responsibilities of the position. 
   

Reporting:

• This role will report to the Manager of Healthcare Partnerships

Compensation:

• $63,200 to $69,200 / annually
   

Schedule:

• Hybrid schedule available with a minimum of 3 days in the office.  
• Regular work hours are Monday through Friday from 8:30am to 5:00pm; with weekends or extended hours for special events
   

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 
 

We Offer: At Capital Area Food Bank, we understand that great people make a great organization. We value our people and offer employees a broad range of benefits including competitive compensation and benefits, free onsite parking, complimentary shuttle to metro, professional development, growth, and volunteer opportunities, fun work in a diverse environment 

Application Process:

• Interested applicants must submit a cover letter and resume. Applications will be reviewed on a rolling basis.

EOE STATEMENT    
Capital Area Food Bank welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for all our employees. CAFB makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, reproductive health decision making or any other characteristic protected by law. Additionally, harassment or discrimination based on these characteristics will not be tolerated at CAFB. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.  

Salary : $63,200 - $69,200