What are the responsibilities and job description for the Digital Outreach and Community Liaison position at Capital Area Health Network (CAHN)?
Summary: Capital Area Health Network (CAHN) is seeking a vibrant and personable digital creative to promote and facilitate the goals of our Cessation Education and Social Environment (CEASE) Initiative. The Cease Initiative is a two-year pilot program to meet the prominent need for smoking cessation support in the Richmond City Community and surrounding counties. CAHN is looking for an individual to assist in building the networking opportunity for the program. The employee will report directly to the Director of Nursing (DON) and/or designee such as: Registered Nurse Lead.
Essential Functions:
- Create compelling, engaging, and socially conscious content across various platforms, optimizing our online presence.
- Collaborate with cross-functional teams to deliver strategic content and materials that align with our brand voice and resonate with our target audience.
- Assist with vendor/organization outreach and relations for events and partnerships.
- Act as a liaison on behalf of the company for the network of vendors, stakeholders, and program participants.
- Travel to the site(s)/events, when necessary, to facilitate information sessions, provide representation for the organization, or host in-person group sessions for program participants.
- Coordinate event space reservations and operational support for events.
- Collect and analyze data from surveys, opinion polls, and/or questionnaires to identify community trends.
- Prepare monthly, quarterly, and annual reports in a timely manner.
- Assist with the development of orientation for new employees and serve as a preceptor.
- Assist the RN and DON with administrative duties as assigned.
- Empower clients to make healthy decisions in an effort to improve their quality of life.
- Maintain accurate patient records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
- Attend team meetings, provide clinical updates where necessary, and prepare training material.
- Performs other duties as assigned.
Education and Experience:
- Academic Requirements: High School Diploma
- Must be computer literate and have proficiency with Microsoft Office Products
- Must have a valid Virginia driver’s license, satisfactory driving record, and transportation to travel to our various medical offices and event locations.
Required Knowledge, Skills, and Abilities:
- Must have leadership skills and demonstrate knowledge, skills, and critical thinking abilities.
- Must demonstrate an interpersonal savvy that helps establish effective relationships and an appropriate rapport with people.
- Must be able to staff flexible hours with the ability to work 5:00 pm-9:00 pm on assigned weekday evenings and/or Saturday mornings 8:00 am-12:00 pm for special events.
- Highly adaptable, productive, self-starter, efficient, professional, and promotes the organization through positive public relations
- Excellent interpersonal, analytical, communication skills and embraces challenges and provides solutions
- High level of punctuality, organization, and customer service-oriented
Graduate of an accredited school of Medical Assisting and certified accordingly to practice in the State of Virginia.
Current CPR/BLS certification is required.
Experience as a Certified Medical Assistant within a community health and/or public health setting is preferred.
Strong interpersonal and communication skills
