What are the responsibilities and job description for the Automotive Retail Parts Specialist position at Capital Chevrolet of Wake Forest?
Join Our Team as an Automotive Retail Parts Specialist!
We are seeking a knowledgeable and customer-focused Automotive Retail Parts Specialist to join our team at Capital Chevrolet of Wake Forest. In this role, you will be responsible for providing exceptional service to our customers by helping them find the right automotive parts and accessories for their needs. The ideal candidate will have strong automotive knowledge, excellent communication skills, and a passion for delivering outstanding customer service.
Key Responsibilities:
- Assist customers in identifying and selecting automotive parts, accessories, and tools based on their vehicle make and model.
- Provide expert advice and recommendations on automotive repair and maintenance products.
- Maintain accurate inventory levels, ensuring that products are stocked and displayed effectively.
- Process sales transactions, including cash, credit, and returns, in a timely and accurate manner.
- Handle customer inquiries, resolve concerns, and provide solutions in a professional and friendly manner.
- Collaborate with team members to ensure the smooth operation of the store and customer satisfaction.
- Keep up-to-date with automotive trends, new products, and industry developments.
- Support in maintaining store cleanliness, organization, and safety.
Qualifications:
- High school diploma or equivalent (preferred)
- Previous experience in automotive retail or a similar position is a plus.
- Strong knowledge of automotive parts, systems, and accessories.
- Excellent customer service skills with the ability to engage with customers and address their needs.
- Ability to work in a fast-paced, team-oriented environment.
- Physical ability to lift and move parts and products when needed.
Why Join Us?
- Competitive pay and benefits package
- Opportunity for growth and advancement within the company
- A dynamic, supportive, and collaborative work environment
- Employee discounts on parts and products
If you're passionate about the automotive industry and enjoy helping others, we encourage you to apply and become a part of our dedicated team at Capital Chevrolet of Wake Forest!
At Capital Automotive Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on color, race, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.