Demo

Resident-Centric Operations Manager

Capital Consultants Management Corporation
Avondale, AZ Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/1/2025
Director of Resident Experience

Are you a passionate leader looking for a new challenge? Do you want to make a real difference in people's lives? Join us as a Director of Resident Experience and take on the exciting opportunity of leading our large-scale communities. As a key member of our leadership team, you will be responsible for creating a positive and engaging community experience for our residents. You will work closely with the Board and volunteer committees to develop and implement strategies that drive business growth and improve community engagement. If you are a results-driven professional with a passion for creating exceptional living experiences, we encourage you to apply for this exciting opportunity.

Responsibilities:
The successful candidate will have extensive experience in on-site large-scale community association management. They will be responsible for:
* Developing and implementing strategies to enhance community engagement and satisfaction.
* Managing budgets and financial resources effectively to achieve business objectives.
* Providing guidance and support to community teams to ensure delivery of exceptional service standards.
* Building and maintaining strong relationships with stakeholders, including residents, board members, and community partners.
Requirements:
To succeed in this role, you will need to possess a deep understanding of community association management principles and practices. You will be expected to have a strong track record of leadership and team management, with a focus on delivering results-driven outcomes. A Bachelor's degree or equivalent in a relevant field, along with certifications such as PCAM, CPM, or MBA, will be highly beneficial. Proficient computer skills and a valid driver's license are also required.

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