What are the responsibilities and job description for the Membership Director @ Southern Saratoga YMCA position at Capital District YMCA?
The Southern Saratoga YMCA is seeking a dynamic individual for the role of Membership Director to lead the membership team! This position supports the work of the Y, a leading charity committed to strengthening community. Manages branch promotion and sales of memberships, ensures the delivery of excellent customer service to members, maintains membership records and markets the YMCA to the community.
REQUIREMENTS:
BA/BS in Business Administration, Marketing or a related field or equivalent experience.
Previous work experience (1-3 years) in customer service, sales or related experience.
Prior work experience with budget mgmt. and staff supervision.
Prior work experience with staff scheduling and training preferred.
Certifications required within 30 days of hire: CPR/AED, and First Aid.
Basic knowledge of computers.
Excellent organizational, communication and problem solving skills.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Full Time Benefits - include Free family membership, Health, Dental, a generous PTO Plan, and more!
Experience
Required
1 - 3 years: Prior work experience with budget management.
2 year(s): Prior experience managing staff.
Education
Required
Bachelors or better in Marketing or related field
Bachelors or better in Business Administration or related field
Preferred
Bachelors or better in Management
Licenses & Certifications
Required
First Aid
AED
CPR
Skills
Required
PC Experience
Sales
Supervision
Leadership
Budgeting
Problem Solving
Communication
Organizational
Work in diverse community
Customer Service
Behaviors
Required
Innovative: Consistently introduces new ideas and demonstrates original thinking
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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