What are the responsibilities and job description for the Member Services Representative position at Capital Health Plan?
Location: Metropolitan Blvd
Area/Department: Member Services
Hours per week: 40
F/T or P/T status: Full Time
Work schedule/hours: M-F 9am-6pm (Hours during initial 6-week training are 8 am - 5 pm)
Job Summary:
Answers calls, regarding inquiries from insurance plan members and the community at-large. Provides verbal and/or written responses to inquiries, or refers contact to appropriate party. Provides assistance for resolving problems concerning CHP membership and services.
Minimum Qualifications:
High school diploma or equivalent (GED). A minimum of one year of job related experience (call center, medical office) is preferred.
