Biomedical Equipment Repair Technician (BMET) - Information Systems

Job Title
BMET Information Systems

Location
Tomah Veterans Affairs Medical Center
Tomah, WI

Description
The Biomedical Equipment Technician – Information Systems (BMET-IS) is responsible for the support, maintenance, and integration of networked medical equipment and associated information systems. This role focuses on the configuration, troubleshooting, and security of computer-based medical devices, ensuring compliance with industry standards and regulatory requirements. The BMET-IS collaborates with clinical staff, IT teams, and vendors to optimize medical device connectivity, data security, and interoperability within the healthcare environment.

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Install, configure, maintain, and troubleshoot computer-based medical equipment and networked medical systems.
• Support and manage medical information systems, including medical record databases, proprietary software, and enterprise networked devices.
• Monitor and apply software patches, upgrades, and cybersecurity measures to ensure secure and compliant system operations.
• Work with hospital IT and clinical engineering teams to configure and secure VLANs, IP addressing, sub-netting, and other network settings for medical devices.
• Troubleshoot and resolve medical device network communication issues, distinguishing between networking and non-networking problems.
• Ensure medical equipment and networked systems meet Joint Commission, FDA, ISO, and VA regulatory compliance standards.
• Utilize and maintain network test equipment and tools to diagnose and correct performance issues.
• Perform routine operational verification procedures, planned maintenance, and repairs on server-based medical systems.
• Provide technical training and support to BMETs, clinical users, and IT personnel regarding the proper use and security of networked medical equipment.
• Act as a liaison between Biomedical Engineering, IT, clinical departments, and vendors to ensure interoperability and cybersecurity of medical systems.
• Maintain accurate documentation of medical device network configurations, security settings, and troubleshooting activities.
• Participate in medical device procurement and system planning to ensure new equipment meets connectivity and security requirements.
• Conduct risk assessments and implement security controls to protect medical devices from unauthorized access and cyber threats.
• Assist with data collection and reporting for compliance audits and network security reviews.
• Support medical device replacement planning and technology refresh initiatives.
• Stay up to date with advancements in medical IT systems, cybersecurity, and healthcare interoperability standards.
• Contribute to process improvement initiatives related to medical device network management.
• Develop and maintain policies and procedures for medical device cybersecurity and network maintenance.

Travel
Up to 75% travel within the immediate location may be required.

Work Schedule
To be discussed with supervisor.

Qualifications

• Associate degree in applied science or equivalent military training.
• Minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance, with at least 1 year of specialized experience in medical information systems and networking.
• Strong knowledge of computer virus protection software, software patches and upgrades, and cybersecurity tools.
• Competency in maintaining computer and server-based medical equipment, medical record databases, and proprietary and generic software.
• Experience with TCP/IP, HL7, networking, network security, and DICOM standards.
• Ability to troubleshoot network issues, including IP networking problems, VLAN configuration, and network security issues.
• Understanding of regulatory requirements and standards, including International Standard Organization standards.
• Familiarity with network test equipment, technical literature, schematics, and drawings.
• Ability to read, analyze, and interpret technical material.
• Excellent communication skills, both written and verbal, with the ability to collaborate effectively with technical and professional staff.
• Must provide documentation of eligibility to legally work in the United States.
• Must be able to pass client background screening for security clearance.

Salary

• $36.06 - $40.99 per hour
• $75,000.00 - $85,250.00 annually

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to hospital environments, IT server rooms, and patient care areas.
• Occasional exposure to electrical hazards, radiation, high-voltage equipment, and cybersecurity threats.
• Frequent interaction with clinical staff, IT security teams, and regulatory auditors.
• Noise levels typically moderate, with occasional exposure to loud equipment operations.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, sit, and reach with hands and arms.
• Ability to lift and/or move medical equipment weighing up to 50 pounds regularly, up to 100 pounds occasionally.
• Frequent use of hands to handle tools, cables, and small electronic components.
• Vision requirements include close vision, color vision, and ability to adjust focus.

Benefits

• 401K Employer Matching
• Paid Time Off (PTO)
• Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer-paid Life Insurance
• Employer-paid AD&D Insurance
• Employee-paid voluntary benefits
• Employee development resources

Equal Opportunity Employer
Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us.