What are the responsibilities and job description for the Business Development Center Representative position at Capital Mazda Of Cary?
Company Description
Capital Mazda Of Cary is an automotive company located at 525 Crossroads Blvd, Cary, North Carolina. The company focuses on providing exceptional automotive services and sales experiences. As a member of the Capital Automotive Group, Capital Mazda Of Cary strives to deliver high customer satisfaction and build lasting relationships with clients. Our team is dedicated to offering a wide range of vehicles and superior service to meet our customers' automotive needs.
Role Description
This full-time role is for a Business Development Center Representative, based on-site in Cary, NC. The daily tasks include handling inbound and outbound phone calls, following up on internet leads, scheduling appointments, and providing exceptional customer service. The representative will be responsible for maintaining a high level of customer satisfaction and facilitating the sales process through effective communication and relationship building.
Qualifications
- Phone Etiquette and Communication skills
- Customer Satisfaction and Customer Service skills
- Sales skills and ability to meet or exceed targets
- Excellent written and verbal communication skills
- Ability to work effectively in a fast-paced environment
- Experience in the automotive industry is a plus
- High school diploma or equivalent