What are the responsibilities and job description for the Branch Ambassador - Customer Experience Specialist position at Capital One Careers?
Job Description
As a Branch Ambassador, you will play a vital role in enhancing the financial lives of people in the communities we serve. Your primary responsibilities will include:
- Providing exceptional customer service and support to our customers
- Assisting customers with their financial needs, including check cashing, deposits, transfers, and withdrawals
- Maintaining a thorough understanding of our products and services to provide expert guidance to customers
- Working collaboratively with colleagues to achieve sales and service targets
- Supporting the development of new business opportunities and initiatives
In addition to these responsibilities, you will also have the opportunity to develop your skills in areas such as cash handling, customer relationship management, and sales and marketing.
