What are the responsibilities and job description for the Online Community Ambassador position at Capital One Careers?
Full Time Branch Ambassador- West Suffolk Area
Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives—not the other way around.
Job Description
As a Branch Ambassador, you'll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers' banking experience. You'll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve.
We're not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience.
Key Responsibilities
- Reduce customer financial anxiety by helping to determine both personal and business financial needs.
- Pull in experts that can help guide your customers to their financial destination.
- Educate customers on other banking channels as well as other products and services.
- Support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
Requirements
- At least 6 months of cash handling experience
- Associate's degree -2 years of Retail, Sales, or Banking Experience
What We Offer
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
Equal Opportunity Employer
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
