What are the responsibilities and job description for the Part Time Branch Expert position at Capital One Careers?
Job Description
We're seeking outgoing, people-oriented individuals who can connect with customers, reduce financial anxiety, and ensure compliance with Bank policies and Federal regulations. As a Branch Ambassador, your responsibilities will include performing various transactions, monitoring fraud mitigation, and adhering to established operational policies and procedures.
- You'll provide exceptional customer service, answer inquiries, and recommend solutions to enhance customer retention and engagement.
- You'll work collaboratively with an energized team of banking professionals to inspire and support each other.
- You'll research and leverage tools and channels to resolve customer issues efficiently.
