Senior Associate, Product Manager -Small Business Bank Digital Servicing

Senior Associate, Product Manager - Small Business Bank Digital ServicingAt Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day.We are looking for a Product Manager to join our Servicing and Payments Product team in Capital One Small Business Bank. In this role, you will be responsible for reimagining the servicing and payment experiences for small business customers. You will define, build and accelerate web and mobile experiences that help small businesses manage their finances.In this role, you’ll be expected to demonstrate proficiency in four key areas : Human Centered You’ll define clear and actionable problem statements to help teams deliver results.You’ll leverage customer insights to influence priorities and roadmap feature development.You’ll obsess over UX / UI patterns and seek to create world-class, omni-channel experiences.Business Focused You’ll own and prioritize the near-term product roadmap to deliver on business outcomes.You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken.Technology Driven You’ll understand and leverage technology and end-state architecture vision.You’ll share business strategy and roadmap with Tech partners.You’ll deliver value by creating reusable, extensible and resilient capabilities.Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes.Build frameworks for complex decision making that enable effective debate.Transformational Leadership You’ll develop and communicate a 6-month vision to senior stakeholders.You’ll contribute to team culture and recruiting by leading activities to attract and retain top talent.We want you if you are : Intellectually Curious.Communicator & Influencer.Do-er.Passionate & Customer Focus.Learner.Team Player.Here is what we will bring to the table : Competitive salary and equity (including a robust 401(k) plan).Excellent medical and dental insurance (and other health benefits).Top class engineering teams that you will lead and build product alongside.Continuous learning budget.Highly supportive and “bought in” leadership environment.Basic Qualifications : At least 2 years of experience working with cross-functional teams to deliver consumer experiences.At least 2 years of experience working on the core product platforms that power digital experiences.At least 2 years of digital industry experience for consumers.Bachelor’s Degree or military experience.Preferred Qualifications : At least 3 years of experience with web and client-side mobile platforms.At least 2 years of experience as a Product Owner in an Agile development process.MBA.#J-18808-Ljbffr