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Risk Control Strategist, Card Services Team (Apply in minutes)

Capital One
Richmond, NH Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/23/2025

Sr. Associate, Risk Management - Card ACT TeamRisk Managers at Capital One are highly motivated Risk Managementprofessionals with excellent organizational and communication skills. Theyhave a high level of exposure across lines of business and have theopportunity to work with Executives to create and implement innovativesolutions to identify and mitigate potential risks to the Company. The CardPlatforms and Well Managed team provides a strategically positioned defense,designed to strengthen the “well managed” muscle across Card Platforms andServices and fuel sustainable innovation by offering centralized supportacross multiple dimensions of risk mitigation activities.As a SA Risk Associate performing Control Execution and supporting HorizontalServices, you will work among a talented team of individuals who providestrategic support for Regulatory controls engaging with both domestic andoffshore partners. You’ll have an opportunity to contribute to exciting workthat will make a difference, driving sustainable solutions for processexcellence and risk mitigation to deliver on our goal to keep 100% of Customerpromises.The ACT Team is responsible for executing controls on behalf of theorganizations we support. This varies based on alignment, but as of June 2024,we support 15 L2s and 180 controls. The team is supported by onshore andoffshore resources that facilitate the day to day execution of the work.Insights are critical to the overall health of the process and must be gleanedconstantly to drive a consistent loop of feedbackimprovement.

  • Responsibilities :
  • Provides process controls for the department.
  • Identifies trends and produces reports on results each month.
  • Manages a team of associates.
  • Serves as a subject matter expert on projects and provides support for multiple audits
  • May manage audits for a large organization and the relationships between the auditors and the auditee.
  • Leads department in practices, policies and methodologies related to its processes
  • Manages day to day processes for multiple L2s, ensuring that the controls are appropriately documented and approved based on the current process.
  • Consistently Identify and implement process improvements within day to day operations
  • Report on mismatches and overall process help to create visibility into the fulfillment process (ACT)
  • Learn from mismatches to continually improve the quality of the report output
  • Back up for monitoring of all fulfillment validation reports
  • Maintain tracking processperformance monitoring for BAU
  • Maintain process documentation and implement review cycle
  • Basic Qualifications :
  • High School Diploma, GED or equivalent certification
  • At least 3 years of Project Management or Process Management experience
  • At least 2 years of Operations, Financial Services Compliance or Risk Management experience
  • At least 2 years of experience with Excel or Google Sheets and PowerPoint or Google Slides​
  • Preferred Qualifications :
  • 3 years of Operations, Financial Services Compliance or Risk Management experience
  • 3 years of experience in management of multiple projects concurrently in an autonomous environment
  • 3 years of experience in risk methodologies and corporate risk practices
  • 3 years of experience with Excel or Google Sheets and PowerPoint or Google Slides
  • At this time, Capital One will not sponsor a new applicant for employmentauthorization for this position.
  • This role is
  • hybrid _
  • meaning associates typically spend about half theirtime (2-3 days per week)
  • in-person at one of our offices listed on this jobposting
  • Monday_
  • Fridays_
  • are enterprise- wide
  • virtualwork days_
  • Tuesday, Wednesday and Thursday_
  • are in-persondays for associates to spend time together working in our beautifully-designedteam areas.The minimum and maximum full-time annual salaries for this role are listedbelow, by location. Please note that this salary information is solely forcandidates hired to perform work within one of these locations, and refers tothe amount Capital One is willing to pay at the time of this posting. Salariesfor part-time roles will be prorated based upon the agreed upon number ofhours to be regularly worked.McLean, VA : $94,600 - $107,900 for Sr. Risk Associate Richmond, VA : $86,000 - $98,200 for Sr. Risk Associate Candidates hired to work in other locations will be subject to the pay rangeassociated with that location, and the actual annualized salary amount offeredto any candidate at the time of hire will be reflected solely in thecandidate’s offer letter.This role is also eligible to earn performance based incentive compensation,which may include cash bonus(es) andor long term incentives (LTI). Incentivescould be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health,financial and other benefits that support your total well-being. Learn more atthe [Capital One Careers website](https : www.capitalonecareers.combenefits).Eligibility varies based on full or part-time status, exempt or non-exemptstatus, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed todiversity and inclusion in the workplace. All qualified applicants willreceive consideration for employment without regard to sex (includingpregnancy, childbirth or related medical conditions), race, color, age,national origin, religion, disability, genetic information, marital status,sexual orientation, gender identity, gender reassignment, citizenship,immigration status, protected veteran status, or any other basis prohibitedunder applicable federal, state or local law. Capital One promotes a drug-freeworkplace. Capital One will consider for employment qualified applicants witha criminal history in a manner consistent with the requirements of applicablelaws regarding criminal background inquiries, including, to the extentapplicable, Article 23-A of the New York Correction Law; San Francisco,California Police Code Article 49, Sections 4901-4920; New York City’s FairChance Act; Philadelphia’s Fair Criminal Records Screening Act; and otherapplicable federal, state, and local laws and regulations regarding criminalbackground inquiries.If you have visited our website in search of information on employmentopportunities or to apply for a position, and you require an accommodation,please contact Capital One Recruiting at 1-800-304-9102 or via email at[RecruitingAccommodation@capitalone.com](mailto : RecruitingAccommodation@capitalone.com).All information you provide will be kept confidential and will be used only tothe extent required to provide needed reasonable accommodations.For technical support or questions about Capital Ones recruiting process,please send an email to[_Careers@capitalone.com_](mailto : Careers@capitalone.com)Capital One does not provide, endorse nor guarantee and is not liable forthird-party products, services, educational tools or other informationavailable through this site.Capital One Financial is made up of several different entities. Please notethat any position posted in Canada is for Capital One Canada, any positionposted in the United Kingdom is for Capital One Europe and any position postedin the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Salary : $86,000 - $98,200

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