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Sr. Associate, Learning Program Delivery Lead

Capital One
Richmond, VA Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 2/21/2025
As a member of the Job Family Learning team that supports the Data Science and Quantitative Analysis (DSQ) job family, the Program Delivery Lead will be responsible for partnering closely with the team lead, key business partners, Data Science leaders and other stakeholders across Capital One to deliver and implement engaging learning experiences for several signature DSQ learning programs. Our dedicated team works with a group of highly engaged partners to envision and deliver the future of Data Science training at Capital One.

The ideal candidate for this position:

  • Has excellent project management/program management and event planning skills
  • Has experience delivering and facilitating dynamic immersive learning experiences, with a particular focus on cohort learning / program experiences
  • Has experience driving communications with participants and presenters to keep them apprised of important details and developments
  • Has a consultative skill set that allows them to partner effectively with a wide range of senior leaders and subject matter experts.
  • Communicates with a variety of audiences with a dynamic and conversational style in both written and verbal channels
  • Ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
  • Has an eye for detail and a keen ability to organize, move, select, synthesize, summarize and edit information to make it effective
  • Excels at managing details of a project while also understanding the larger picture, effectively prioritizing tasks with competing timelines
  • Builds trust-based relationships with clients to foster credibility throughout the team

Key Responsibilities

  • Plan and deliver the Accelerated Talent Management (ATM) program, a cohort learning experience for top DSQ associates in one cohort with three experience weeks over the course of a year
  • Plan and deliver the DSQ Onboarding program twice a year to newly hired DSQ associates
  • Plan and execute the DSQ Mentorship program that runs once a year
  • Partner with learning designer on continuous improvement of the curriculum
  • Engage with data science leaders across company to ensure consistently positive experience for program’s associates
  • Partner with other program managers across Capital One University to ensure the program incorporates learning best practices
  • Hold a high bar for excellence in learning programs and own the end-to-end processes of both the Accelerated Talent Management Program and DSQ Onboarding, looking to incorporate iterative improvements

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications

  • High School Diploma, GED, or equivalent certification
  • At least 3 years of experience managing learning programs or events for internal audiences

Preferred Qualifications

  • 4 years of experience in training programs or learning and development
  • 4 years of experience in project management, event management, and/or program delivery
  • 1 years of experience working in the Financial Services industry
  • Project Management Professional Certification or knowledge of Agile methodology

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $86,300 - $98,400 for Sr. Learning Associate

Richmond, VA: $78,400 - $89,500 for Sr. Learning Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Salary : $78,400 - $89,500

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