What are the responsibilities and job description for the Call Center Representative (Inbound or Outbound) position at Capital Region Orthopaedics?
Capital Region Orthopaedics (the Bone and Joint Center) is currently seeking reliable, energetic, hardworking, and customer service focused team players to provide top-notch customer service and a professional & courteous environment for our patients!
We have immediate openings for Call Center Representatives (Inbound and Outbound)!
Candidates must be detail-oriented, comfortable working as part of a team, and at ease making independent decisions relating to scheduling appointments. The right candidate must be able to work well in a fast paced environment, be fully reliable and dependable, have excellent computer skills, and outstanding phone etiquette. Training will be provided!
Our practice is team oriented, fast paced and dynamic. We offer the best in Orthopaedic care and are recognized as a trusted leader in providing quality patient care. We offer an excellent benefit package including medical, dental, vision, disability and Life insurance, a 401k and profit sharing plan and generous paid time off.
Hours: Days, Monday-Friday, with a ½ day Saturday rotation. 40 hours per week.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Required)
- Medical scheduling: 1 year (Required)
Work Location: In person
Salary : $17
