What are the responsibilities and job description for the Customer Experience Specialist position at Capital Sanitary Supply?
We have a great opportunity for a Customer Experience Specialist to join our team in Capital Sanitary's Carroll office.
We're looking for a dynamic individual to join our team as the gatekeeper of the customer experience. This front desk position will greet incoming visitors, answer incoming calls, and take customer orders. Great communication, a positive attitude, and the ability to multi-task and maintain a high level of customer satisfaction are some of the keys to succeeding in this position. Previous customer service experience is beneficial. Hours for this position are Monday through Friday, 8am to 5pm.
We offer a competitive benefits package available on the first of the month following 30 days of employment.
ABOUT OUR COMPANY:
Capital Sanitary Supply is a large distributor of sanitary supplies and equipment in Iowa and Nebraska. A dynamic and progressive company, Capital's reputation as a leader in the sanitary supply industry is attributed to its comprehensive inventory, experienced and dedicated sales team, and a committed customer service staff. Capital Sanitary has 7 locations - Des Moines, Omaha, Dubuque, Cedar Rapids, Carroll, Cedar Falls, and Davenport. Capital Sanitary continues to flourish by building lasting relationships in the commercial, industrial, contractor, and institutional market areas and by employing a knowledgeable and loyal team of employees who are committed to servicing the customer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
