What are the responsibilities and job description for the Service (Maintenance) Specialist - Promenade at Newnan Crossing position at Capital Square Living?
Company Overview
Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits.
Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for Best Places to Work by Virginia Business Magazine as well as their Fantastic 50 reports in 2019 and 2020.
Summary
The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Livings standards for cleanliness, appearance, safety and overall functionality.
Primary Responsibilities
Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem
Makes repairs in accordance with established policies, procedures, safety standards and code requirements
Prepares vacant units for leasing and new move-ins
Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work
Assists in maintaining the grounds, common areas and amenities by picking up trash and debris
Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed
Assists in conducting routine and periodic property inspections to identify safety and risk management concerns
Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
Keeps the property in good repair and communicates concerns about the physical needs of the property to management
Knowledge and Skills Requirements
High School Diploma or GED (General Education Diploma)
Demonstrated ability to apply principles of logical thinking to define and correct problems
Excellent organizational skills and a customer service mindset
Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts
A positive, motivating and team-oriented attitude
A desire to exceed in a very competitive environment
Work Hours
Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply.
Work Location
Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous.
