Inside Sales Rep (McMinnville, TN)

CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. Our exceptional sales and customer service teams help deliver satisfaction to our clients throughout our service area. If you are passionate about helping others and seeking a challenging and interesting position, apply today!

POSITION SUMMARY:

The Inside Sales Rep under general directives and with minimal supervision, research and analyze assigned market territory. Implement strategies and sales campaigns which cultivate sales leads and prospects. Responsibilities include lead generation, lead management, and outbound telemarketing. Responsibilities also include establishing appointments for outside sales representatives and achieving targeted revenue goals. This position will require expert management of a qualified set of prospects.

PRIMARY DUTIES AND RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Establish and maintain a high level of customer satisfaction and broker relationships. Ensure prospects and new customers are delighted with our service.
• Based on developed marketing plan; attract, record and manage leads passed from various internal and external sources.
• Participate in sales campaigns, via telemarketing, to meet assigned sales and pricing goals.
• Execute a plan to establish highly qualified sales call appointments for outside sales representatives at targeted accounts.
• Consistently meet or exceed weekly and monthly sales activity goals.
• Acquire working knowledge of appropriate local, State and Federal regulations relating to Capital Waste Services and interpret for prospects.

MINIMUM REQUIREMENTS:

Education: Bachelor's degree in Business Administration or Sales and Marketing Preferred.

Years of Experience: At least 1 year of related experience. Telemarketing sales experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated organizational, oral, written, and listening skills.
• Proficient computer skills.
• Excellent selling and account management skills.
• Ability to communicate professionally with internal and external customers.

EQUIPMENT AND SOFTWARE USED:

• Usual office equipment including computer, phone, fax machine, copier and calculator.
• MS Office including Word, Excel and Outlook.

WORK ENVIRONMENT:

• Usual office environment

TYPICAL PHYSICAL DEMANDS

• Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management
• Ability to use a computer and related devices, such as a keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation
• Possess speaking skills and hearing ability to interact with customers on the telephone

PREFERRED

• Bachelor's degree in business administration, advertising, marketing or related field
• Solid Waste industry or ancillary experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person