Commercial Lending Administrator

The Commercial Lending Administrator plays a crucial role in supporting the Commercial Lending and Credit Departments. Key responsibilities include fostering customer relationships and providing excellent customer service; as well as regularly collaborating with the Bank's internal departments on various matters. The Commercial Lending Administrator's conduct reflects the highest standards of professionalism, service, and teamwork.

Primary responsibilities include:

• Assist Lenders with utilizing the Abrigo loan origination system, to efficiently move loan requests through the due diligence, underwriting, approval, post-approval, pre-closing and closing stages.
• Support Lenders during the early stages of originating new loans and renewing existing loans by ensuring that all necessary tasks are accomplished, to allow a loan to move into the underwriting and approval stages. This will include, but not be limited to, assisting with loan applications, assessing the need for valuations, collecting documents from the Borrower and coordinating the efforts of key stakeholders.
• Support Lenders during the post-approval, pre-closing and closing stages by ensuring that all necessary tasks are accomplished, to allow the closing to occur. This will include, but not be limited to, establishing a closing date, time and place, collecting additional documents from the Borrower and coordinating the efforts of key stakeholders.
• Create proposals and presentations for prospective and existing customers.
• Work with lenders to ensure the timely progression of loan renewals and assist with data input as needed.
• Proactively develop and maintain relationships with customers, prospects, and centers of influence.
• Coordinate networking events with prospects, customers, and centers of influence.
• Monitor emails and work with Lenders to resolve urgent issues as required.
• Identify sales and business growth opportunities through customer interactions.
• Manage special projects relating to customer matters or the Bank's strategic goals, as assigned.
• Review, monitor, and assist with the collection of required financial documents to maintain compliance with loan terms.

• Follow up on past due loans.

  Fill out expense reports.

  Keep the Credit Department's customer database organized.

  Assist with obtaining document signatures as needed.

  Perform research as needed.

  Help maintain the Pipeline report.

Experience Required

• Proficient in Microsoft Office Suite and other software related to the position
• Excellent verbal and written communication skills
• Highly organized, detail oriented, and able to prioritize and manage projects
• Self-motivated, but a team player who can easily adjust for changes to workload
• Able to develop and suggest solutions that benefit employees and customers
• Minimum of three years' experience in the financial services industry, with an emphasis on administration and customer service