What are the responsibilities and job description for the Collections Specialist position at Capitol City Produce?
Capitol City Produce is looking for a detail-driven Collections Specialist to join our Accounting team! If you’re a natural communicator who thrives in problem-solving and building customer relationships, we want to hear from you.
- Monitor and manage past-due accounts with professionalism and care
- Contact customers via phone and email to resolve outstanding balances
- Provide supporting documentation (invoices, BOLs, etc.) to assist with timely payments
- Resolve internal issues like pricing errors or invoicing discrepancies
- Maintain accurate records of communication and payment plans
- Recommend credit adjustments and escalate uncollectible accounts when needed
- Collaborate with internal teams (sales, AR, and leadership) to hit collection goals
- High school diploma or equivalent
- Collections experience strongly preferred
- Strong communication and de-escalation skills
- Proficiency with spreadsheets, email, and standard office tools
- Analytical, organized, and self-motivated
✅ Paid Vacations and Holidays
✅ Weekly Pay & On-Demand Pay – Get Paid When You Need It!
✅ Medical, Dental & Vision Insurance
✅ Matching 401(k)
✅ Supplemental Insurance (Life, Accident, Cancer, Short Term Disability)
✅ Wellness Program
✅ Opportunities for Advancement
✅ Employee Training & Development
✅ Secured Access Facility for a Safe Working Environment
Capitol City Produce is more than a workplace – we’re a team that values hard work, reliability, and growth. If you're ready to take your career to the next level, apply today!
