What are the responsibilities and job description for the Retail Support Specialist - New Orleans position at Capitol City Produce?
Are you passionate about produce and retail excellence? Capitol City Produce is looking for a Retail Support Specialist to help drive growth and innovation in the Produce category at Rouses Supermarkets across Louisiana, Mississippi, and Alabama.
This dynamic role is perfect for someone who thrives in fast-paced environments, excels in building relationships, and is eager to make an impact through execution, agility, and adaptability.
What You’ll Do:
Retail Initiatives:
- Collaborate with Rouses Produce corporate leaders, regional and store managers
- Support high-impact events: grand openings, resets, new items, and major displays
- Conduct market and competitor checks to ensure pricing competitiveness
- Suggest innovative product additions to help Rouses stand out
CCP Initiatives:
- Perform “meet the truck” audits to ensure quality and order accuracy
- Liaise with Procurement and Operations to report issues and identify opportunities
- Analyze credits and trends to implement corrective actions
- Contribute to quarterly Business Review Meetings at Rouses HQ
What You Bring:
- High School Diploma (higher education preferred)
- 3 years of relevant experience (supermarket or produce experience a plus)
- Strong attention to detail and follow-through
- Excellent verbal and written communication skills
- Comfort with CRM systems (FreshTech experience is a bonus)
- Ability to manage multiple priorities and meet tight deadlines
- Willingness to travel regularly with up to 20% overnight stays
- Valid driver’s license, clean MVR, and reliable insured vehicle
Essential Attributes:
- Goal-oriented and accountable
- Enjoys collaboration and building strong relationships
- Thrives in fast-moving environments with a strong sense of urgency
- Physically able to work in varied environments: supermarkets, warehouses, on the road
Why Join Us?
Capitol City Produce is a family-owned business with deep roots in the Gulf Coast. We value integrity, innovation, and relationships—both with our customers and our team. In this role, you’ll be on the front lines helping to elevate the produce experience for shoppers across the region.
