What are the responsibilities and job description for the Customer Experience Associate position at Capitol Cleaners?
Overview:
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. This position is 2pm to 6:30pm 4 days a week with one Saturday a month 8:45am to 2:00pm
Responsibilities:
- Handle incoming customer inquiries via phone and in person
- Provide information about products and services
- Process orders
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
- Utilize sales techniques to upsell products or services
- Maintain a high level of phone etiquette and professionalism
Experience:
Required Skills:
- Proficient in English
- Strong customer service skills
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are a motivated individual with a passion for customer service, we would love to hear from you!
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- On-the-job training
Work Location: In person
Salary : $11 - $13
