What are the responsibilities and job description for the Computer and Network Technician - Entry Level to Intermediate position at Capitol Computer & Network Solutions?
***This is an in-person position. Please do not apply if you cannot attend an interview at, and report daily to, our office in Santa Fe, NM.
Computer & Network Technician - Entry Level to Intermediate
Summary of Position
The Computer & Network Technician will work with a team of senior technicians to deploy, diagnose and repair computers, servers, and small business networks. This role will be based out our Santa Fe, NM office but will travel to client sites from time-to-time.
Responsibilities
- Troubleshoot / diagnose a variety of IT issues
- Repair and upgrade computer equipment and systems
- Install hardware and software
- Configure networks and associated equipment
- Provide one-to-one technical support on-site, or via phone or e-mail
- Interact with clients to build rapport, trust, and credibility
- Deliver top quality work with a focus on value for the customer
- Other, as assigned
Preferred Education & Experience
- Education in Information Technology
- Demonstrated Success in the Information Technology Field
Competencies
- Initiative
- Team work
- PC and Mac repair
- Time Management
- Network Administration
- Analytical and Problem solving skills
- Customer Service
- Communication skills - both verbal and written
Additional Requirements
- A personal automobile with insurance must be available during work hours to drive to client sites when needed. You will be reimbursed for mileage at the IRS-approved rate.
- You must maintain a driver's license valid in New Mexico.
- Business hours are from 9:00 am to 6:00 pm Monday through Friday. The total expected work week is 40 hours in addition to one hour off for lunch each day. Work schedule may occasionally include evening and weekend shifts.
- All new employees must sign a non-compete and non-disclosure agreement.
About Capitol Computer & Network Solutions
Capitol Computer & Network Solutions is a leading provider of computer and network design, consulting, and repair in the Santa Fe, NM area. We focus on our customers' needs and design solutions which meet those needs. We take the time to do it right and are the partner of choice for residents and businesses alike in Santa Fe and the surrounding areas.
Job Type: Full-time
Pay: $28,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Do you have routine access to a well-maintained, registered vehicle, auto insurance, and a valid driver's license?
Education:
- High school or equivalent (Required)
Experience:
- IT: 1 year (Preferred)
- Windows: 1 year (Preferred)
- Mac OS: 1 year (Preferred)
- Computer networking: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- Santa Fe, NM 87505: Relocate before starting work (Required)
Work Location: In person
Salary : $28,000 - $40,000