Customer Experience Representative

Job Description

Pay: $16.50 per hour

Job Type: Full-Time

Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.

We are seeking people who will go above and beyond to meet our customer’s needs.

As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.

Qualities For a Customer Experience Representative

• People-First Mindset
• Patient
• Effective Problem-Solving Skills
• Ability to Work Under Stress
• Effective Listening Skills
  
  

You Will Receive

• Paid time off and holidays are available on your first day!
• Benefits are available to anyone working 20 hours or more per week!
  
  

What You’ll Need To Apply

• High school education or equivalent
• A minimum of one to three years of similar or related experience.
  
  

These exciting opportunities offer career growth within a full-service financial institution in business for over 130 years!

In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!

CapFed® is an equal opportunity employer.