What are the responsibilities and job description for the Customer Service Representative position at Capitol Federal?
Job Description:
Pay: $16.50 per hour
Job Type: Full-Time
Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.
We are seeking people who will go above and beyond to meet our customer’s needs.
As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.
Qualities for a Customer Experience Representative:
- People-First Mindset
- Patient
- Effective Problem-Solving Skills
- Ability to Work Under Stress
- Effective Listening Skills
You will receive:
- Paid time off and holidays are available on your first day!
- Benefits are available to anyone working 20 hours or more per week!
What you’ll need to apply:
- High school education or equivalent
- A minimum of one to three years of similar or related experience.
These exciting opportunities offer career growth within a full-service financial institution in business for over 130 years!
In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!
CapFed® is an equal opportunity employer.
Salary : $17
