What are the responsibilities and job description for the Human Resources Support Specialist position at Capitol Federal?
Job Description:
Capitol Federal is offering a great opportunity for an HR Support Specialist role. As a part of our team, you will play a key role in supporting a variety of HR functions which support the attraction and retention of our organizations most valuable asset... its employees. If you are looking for a great opportunity to capitalize on your organizational skills, strong service mindset, and ability to streamline processes, all while building or capitalizing on operational knowledge of an HR function, this could be the role for you!
Role
The Human Resource Support Specialist supports various HR functions which may include talent acquisition, people engagement, and learning and development.
Essential Duties & Responsibilities
- Provides support to a variety of HR functions, which may include talent acquisition, people engagement, and learning and development, by coordinating meetings and events, communicating with customers, executive support, and utilizing applicable technology platforms, including learning management and HRIS platforms, to complete transactions and/or processes and provide regular reporting.
- Supports the implementation and general administration of various programs, activities, and policies. Examples of programs supported include new employee orientation, leadership development, talent acquisition, and employee engagement processes.
- Provides vendor and contract management support to a variety of HR functions.
- Provides customer service to both internal and external customers by responding to inquiries and questions.
- Responses may include coordination with other HR units and directing customers to business units or outside vendors for problem resolution. Completes ad hoc projects, which may require researching information and presenting findings.
- Supports business area management on compliance with policies and processes; escalates matters to HR management when appropriate.
- Provides back-up and support to other functions.
- Perform other duties as assigned.
- Participate in proactive team efforts to achieve departmental and company goals.
- Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Experience
Typically requires at least one year of relevant experience; three or more years of experience is preferred.
Education/Certifications/Licenses
A high school education or GED required.
Skills
- Ability to work independently.
- Attention to detail.
- Possesses service-oriented mindset.
- Ability to assess processes and offer ideas for efficiency.
- Demonstrated ability to utilize standard technology tools to automate processes.
- Experience with using and reporting from HRIS or learning management platforms preferred.
- Intermediate computer skills and a working knowledge of Microsoft Office products required.
- Knowledge of employment laws such as, but not limited to FMLA, ADA, HIPAA, EEOC, FLSA and other federal, state and local laws; problem-solving skills and ability to react quickly to arising problems is also required.
CapFed® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
