Demo

Referral Management Specialist- Home Health

Capitol Home Health - Clinical/Field
Austin, TX Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

WHY JOIN US?

Capitol Home Health is a family-owned and operated healthcare agency that is proud to serve Central Texas. We have offices in Austin, Temple and San Antonio. We have earned the ACHC accreditation, the gold star standard in the healthcare industry, demonstrating that quality patient care is the core value of our agencies!

Capitol has received the Best Companies to Work for in Texas award from 2014 to 2024! Capitol not only excels in patient care, but also in employee care. Together, we make a difference in our community!

Job Description Summary

The Referral Management Specialist works under general supervision of the Operations Manager to manage the insurance verification, coordination, preparation, data entry, and intake of referred patients. The Referral Management Specialist supports all aspects of the Referral Management process including, but not limited to, benefits verification, clerical duties and coordination with the marketing department to obtain sufficient supporting clinical documentation and complete orders for services. The Referral Management Specialist will establish and maintain positive relationship with customers and referral sources.

Work Location : Onsite at 9015 Mountain Ridge Dr. Austin, TX 78759

BENEFITS

  • Health, Dental, Vision, Short- and Long-Term Disability, Life Insurance and more
  • Over 20 paid days off per year consisting of PTO, sick time, birthday and holidays
  • Fully vested 401(k) with 4% company match
  • CEUs, education reimbursements, CPR classes
  • Mileage reimbursement
  • And more!

Position Qualifications

  • High school Diploma or high school equivalent, required.
  • One (1) year experience or more working in a related field / position in Home Health.
  • Demonstrated ability to work with Microsoft Suite and home care software; Kinnser experience preferred. Knowledge of computer data entry systems, protocols and procedures.
  • Able to communicate tactfully and effectively with customers and the community through oral and written communications.
  • Demonstrates autonomy, organizational skills, assertiveness, flexibility and cooperation in performing job responsibilities.
  • Knowledge of corporate business management, governmental regulations, ACHC standards, HIPPA regulations and private payer practices.
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