Demo

Field Technician(PC Support)

Capleo Global LLC
Norcross, GA Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/15/2025

Duration : 12 Months

Location : Norcross, GA ( Onsite / Driving)

Pay : $20-$23 / -Hour

All mileage during the day to work locations are reimbursed per the standard mileage.

Day to Day Work :

FE 4 Job Description :

  • As a Field Technician 4, you will work in a highly directed environment. You’ll be taking PC hardware break fix calls at various locations.
  • Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
  • You will also perform other non-troubleshooting duties.
  • Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and / or Same Business Day (SBD) service delivery environment

Responsibilities :

  • PLS Support for calls such as Services calls, installing and servicing PCs, and PC peripherals and / or electronic equipment
  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
  • May perform routine installs, moves, adds and changes as part of a directed team, including :
  • Complex desktop and laptop break fix work
  • Whole unit replacement
  • Simple desktop printer fixes
  • Load software with a script
  • Required Skills :

    DELL Desktop PC, Install / Support, Expert

    A Certification

    Salary : $20 - $23

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