What are the responsibilities and job description for the PC & Mac Specialist position at Capleo Global LLC?
Shift : 08 : 00am to 05 : 00pm
Location : Los Angeles, CA 90066
Duration : 12 Months
Pay : $20-24 / -Hour
Responsibilities
Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows10 / 11 and Mac OSx 12.6 or later is a requirement.
Requirements
This role requires both Windows 10 / 11 and Mac Ventura, Monterey or Sonoma operating system experience in a professional setting.
Salary : $20 - $24
