Demo

Technology Project Manager II

CapMetro
Austin, TX Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/7/2025

Job Description

WHO WE'RE LOOKING FOR

The Technology Project Manager II reports directly to the Manager, Technical Project Management. This position is responsible for managing all project lifecycle phases to plan, coordinate, and implement systems, applications, and technologies for one or more medium sized, moderately complex projects or subprojects and portions of larger projects which include integration to other systems. This position will analyze and evaluate existing and proposed systems, perform business process reviews and all other functions related to the implementation of technology projects. Lead the efforts of a project team made up of internal and external technical and non-technical staff to successful project completion. This role is also responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems, and providing timely communication and service.

Responsibilities

WHAT YOU'LL BE DOING

Note : The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

  • Perform research and need assessments for technology projects.
  • Develop and manage project implementation plans, requirements definition, scope development, resource allocation, risk analysis, quality assurance, schedules, and budgets.
  • Oversee vendors, contractors and CapMetro business and technical teams to ensure that solutions stay within scope, cost and schedule, and that risks are managed.
  • Manage the efforts of cross functional project team members in a matrix management environment, to include task scheduling and monitoring.
  • Lead conflict resolution among project team members to include vendors, technical staff, and business area staff.
  • Prepare business cases, cost benefit analysis and other documents necessary for project initiation.
  • Prepare scopes of work, independent cost estimates, and other documents necessary to the project procurement process; coordinate with the business units and procurement staff to ensure timely and cost-efficient completion of vendor selection and contract execution.
  • Develop and manage, modify, update, monitor and report monthly status of project budgets; oversee project invoice payment process and coordinate with vendor to document deliverables, reviews monthly expenditure reports and coordinates with finance staff to reconcile discrepancies; develop cost projections.
  • Initiate project change management; analyze and recommend business unit change requests; develop scopes of work and independent cost estimates; coordinate with procurement for vendor proposals through modifications; analyze vendor technical and cost proposals; administer the change management log; and implement changes with technical, business unit and vendor teams.
  • Partner with business units to analyze end user needs; identify process interdependencies among departments that will impact technology options or require multi-system integration; research technical solutions that will offer process improvement; determine options; and collaborate to recommend the most advantageous solutions.
  • Prepare status reporting project updates and presentations as necessary to include steering committee and senior management.
  • Develop and implement project and documentation standards.
  • Partner with stakeholders to undertake full IT ownership of the systems and projects assigned and become proficient in the technical and functional aspects of these systems.
  • Perform other position related duties as required and / or assigned.

Qualifications

WHAT YOU BRING

  • Bachelor's degree in Computer Science or related field. Additional related experience may substitute for a degree on a year for year basis up to four years.
  • Four (4) years' experience managing technology projects including two (2) years managing technical and functional teams.
  • Certified Project Management Professional (PMP) by the Project Management Institute preferred.
  • Experience with direct end-user support in a customer service role. Demonstrated dedication to customer service.
  • Knowledge, Skills, and Abilities :

  • Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
  • Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
  • Ability to work in a team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision
  • Ability to be a positive and constructive contributor in a team-based environment
  • Knowledge of Information System Implementation Lifecycle desired.
  • Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
  • Knowledge of the Project Management Institute PMBOK for standard project management methodologies and processes.
  • Ability to lead cross-functional teams
  • Ability to manage several diverse projects simultaneously
  • Ability to identify critical risk factors that may impact the project
  • Excellent attention to detail.
  • Excellent oral and written communication skills.
  • Proficiency using Microsoft Project to develop a project schedule, assign resources to tasks, track progress, and analyze workloads.
  • Proficiency using Microsoft Office Suite.
  • Demonstrated leadership ability.
  • WORK ENVIRONMENT AND PHYSICAL DEMANDS

    Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and / or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must be able to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use and horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.

    Mobility Status :

    As a Mobile position, the incumbent is expected to work in the office as needed. There will be access to touchdown / collaboration spaces when on site. Must be in-office for socialization, strategic collaboration, supervision, oversite, and accountability as needed. This position is based in Austin, Texas. Successful out-of-state candidates must relocate to the state of Texas prior to start date and may have the opportunity to work remotely anywhere in Texas after a specified period.

    SECURITY SENSITIVE POSITION

    This position is a "Security Sensitive" position. CapMetro will conduct annual criminal background checks on incumbents in this position. A position is "Security Sensitive" if its incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area.

    WHAT'S IN IT FOR YOU

  • Share in meaningful work with diverse, collaborative and innovative teams whose focus is to modernize public transportation and improve how we serve our customers and team members.
  • Utilize our free and reduced fare transit service to get to the office and then plan to hit the gym and work with our onsite trainers (for free), before heading back home.
  • Improve your productivity and enhance your work / life balance by taking advantage of one of our flexible work options.
  • and much more!
  • WHAT YOU SHOULD KNOW

    CapMetro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. We encourage people with disabilities and from other diverse backgrounds to apply for Capital Metro vacancies. CapMetro makes hiring decisions based solely on qualifications, merit, and organizational needs at the time.

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