What are the responsibilities and job description for the OIEC - Advocate for Injured Employees (Ombudsman IV) - Houston East position at CAPPS, Inc.?
Job Description
Status : Internal / External-OIEC employees and the general public
Job Posting # : 00048421
Location : Houston East
Travel required : 25%
FLSA Status : Ombudsman IV - Exempt
Do you have a passion for public service and enjoy making a difference? Don't miss out on this opportunity. The Office of Injured Employee Counsel ( OIEC ) is hiring! Apply now if you're looking for a rewarding career in public service.
You'll love the Benefits of Working at OIEC :
- Hybrid work schedule, if applicable
- 96 hours of accrued vacation a year
- 96 hours of accrued sick leave a year
- 20 holidays every year
- Career advancement opportunities
- Free parking
- Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)
OIEC is the state agency that helps injured employees with their Texas workers' compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIEC's Ombudsman Program.
Advocate for Injured Employees (Ombudsman IV) - Houston East
The Advocate for Injured Employees (ombudsman) is an advocate who assists and educates the injured employees of Texas. Being an ombudsman involves : assisting the injured employee one-on-one throughout the dispute resolution process; answering questions from the injured employee; reviewing claims for medical and income benefits; studying the case background on each claim; gathering and evaluating information (including medical records and letters from doctors); reporting and referring complaints; and tracking and providing information and claim status. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
This position :
Additional job details :
This position may be eligible for hybrid telecommuting. Employees must have a secure, dedicated workspace with Internet service, ability to maintain a reliable, consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
Qualifications :
This position requires :
If you hold a current law license, you must surrender it upon hire.
Note :
Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.
Preferences for this position include :
This position requires demonstrated knowledge of :
This position requires demonstrated skill in :
This position requires the demonstrated ability to :
How to apply
Before you apply, please click, or copy and paste the following link into your browser for more information about working for the Office of Injured Employee Counsel (OIEC) : OIEC LINK
All applications must contain complete job histories, including job title, dates of employment, name of employer, manager's name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information.
Submitted through Work in Texas
Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Click on the following link : CAPPS TALEO Career Section
Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.
Equal employment opportunity : OIEC does not discriminate based on race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to OIECHR@oiec.texas.gov.
Please note : Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job.
Employment Preferences
Former Foster Youth Preference
An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individual's 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Gov't Code, Section 672.002.
Military employment preference
Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.
In order to receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable :
Documentation must be attached before military preference can be granted, and all personal and / or sensitive information (i.e. Social Security Number, DOB) must be redacted from any attached documents.
For help translating your military work experience, including training courses on civilian job terminology, skill sets, and qualifications or requirements, click or copy this URL into your browser : www.texasskillstowork.com
Applicable Military Occupational Specialty (MOS) codes are included, but are not limited to the following :
27A, 250X, LGL10, 4421, 4402, 4430, 51JX, 92J0
Click the following link into your browser to access Military Crosswalk information : MOS and Military Crosswalk
