Job Description
Position Title :
Program Specialist III-IV (Statewide Digital Accessibility Program Specialist)
Class / Group : 1572-1573 / B19-B20
Military Occupation Specialty Code :
N / A
Fair Labor Standards Act Status :
Exempt
Number of Vacancies :
Division / Section :
Chief Experience Office / Statewide Digital Accessibility Program
Salary Range :
3770.33 - $5166.00 / monthly
Duration : Regular
Hours Worked Weekly :
Work Schedule :
This position may be eligible for flexible work hours and / or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.
Travel : Occasional
Work Location :
300 W. 15th Street, #1300 / Austin, Texas 78701
Web site : Refer Inquiries to :
People and Culture Office
Telephone :
512) 475-4612 or (512) 463-5920
How To Apply :
- Select "Apply Online" to apply for the job at
- You must create a CAPPS Career Section candidate profile or be logged in to apply.
- Update your profile and apply for the job by navigating through the pages and steps.
- Once ready, select "Submit" on the "Review and Submit" page.
- If you have problems accessing the CAPPS Career Section, please follow the instructions in the Resetting CAPPS Password for Job Candidate desk aid.
Special Instructions :
Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.Interview Place / Time :
Candidates will be notified for appointments as determined by the selection committee.
Selective Service Registration :
Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
H-1B Visa Sponsorship :
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Equal Opportunity Employer
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-463-5920 to request reasonable accommodation.
What We Do
We are a technology agency powered by people.
DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.
DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 250 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how technology serves Texans.
Position Summary
The Statewide Digital Accessibility Program Specialist assists in the administrative of the Statewide Digital Accessibility Program that empowers Texas state agencies and institutions of higher education in their efforts to make technology accessible through multiple ways so that access is not contingent on a single sense or ability.
This position performs complex (journey-level) - highly complex (senior-level) consultative services and technical assistance work in support of the Statewide Digital Accessibility program. Under the supervision of the Statewide Digital Accessibility Officer, this position supports state IT leaders and the vendor community to improve digital accessibility practices and ensure that state government communications, technology, websites, and digital services are accessible for Texans and state employees with disabilities. Responsibilities include collaborating with DIR staff to develop or enhance processes that advance digital accessibility goals for the state and improve the customer experience for DIR customers. This position works under general - limited supervision, with moderate latitude for the use of initiative and independent judgment.
Performs a variety of research, planning, policy, and administrative activities for the statewide Digital Accessibility program in support of statutory electronic and information resources (EIR) accessibility requirements.Assists with communication, outreach, and education to state agencies and institutions of higher education related to Texas EIR accessibility laws and administrative rules.Coordinates, conducts, and monitors surveys, studies, and specialized projects to improve statewide digital accessibility including the EIR accessibility portion of the information resources deployment review and accessibility survey of institutions of higher education.Collaborates in the planning, development, implementation, analysis, and documentation of best practices to improve statewide digital accessibility.Researches standards, policies, guidance, and procedures that affect the statewide digital accessibility in Texas.Assists in facilitating discussion and collaboration among internal and external stakeholders, vendors, internal divisions / departments and senior management to achieve Statewide Digital Accessibility program goals, contract compliance, customer satisfaction, and quality service delivery.Performs administrative activities as an internal resource on statewide digital accessibility matters for activities including procurement and policy development.Performs other work-related duties as assigned.Qualifications : Education
Graduation from a four-year college or university with major coursework in information systems management, communications, business, public administration, or related field.Additional work-related experience may be substituted for education on a year-for-year basis (High-school diploma required.Experience and Training Required
Minimum of two (2) years of academic or professional experience in research, planning, assessment, writing and administrative activitiesMinimum of two (2) years working with multiple stakeholders and customers and managing projectsExperience and Training Preferred
Experience working with public-sector IT projectsProgressively responsible experience with digital accessibility programs or Information and Communications Technology accessibility.Knowledge, Skills, and Abilities
Knowledge of state and federal accessibility laws and rules related to the use and application of accessible technology in Texas government and public institutions of higher education.Knowledge of public administration, program management, research methods, and program evaluation techniques.Knowledge of IT development, technology solutions, assistive technology, and acceptable accessibility documentation and testing methods.Have and demonstrate a customer experience mindsetAbility to gather, assemble, correlate, document, and analyze facts in support of decisions, evaluations, and data produced for reports.Ability to prepare reports and respond to requests for information in a timely manner.Ability to exercise courtesy, tact, and diplomacy including the ability to exercise discretion when handling confidential information.Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.Ability to understand, follow and convey brief oral and / or written instructions.Ability to communicate both verbally and in writing, in a clear and concise manner, and to make presentations to a wide range of audiences.Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.Ability to work under pressure and exacting schedules to complete assigned tasks.Ability to work a flexible schedule to meet required deadlines.Ability to comply with all agency policy and applicable laws.Ability to comply with all applicable safety rules, regulations, and standards.Computer Skills
Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred).Other Requirements
Regular and punctual attendance at the workplace.Criminal background check.Working Conditions
Frequent use of computers, copiers, printers, and telephones.Frequent standing, walking, sitting, listening, and talking.Frequent work under stress, as a team member, and in direct contact with others.Occasional bending, stooping, lifting, and climbing.
Salary : $3,770 - $5,166
