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TBPELS - Program Specialist I - (Licensing Specialist)

CAPPS, Inc.
Austin, TX Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/4/2025

Job Description

TBPELS is a small, dynamic state agency with the ability to offer merit raises based on meeting or exceeding performance. Total compensation includes competitive salary, retirement savings, generous time off, comprehensive medical benefits, wellness program, professional and personal development training, and conveniently located in Austin, Texas, just south of Riverside on the access road of Interstate 35.

POSITION DESCRIPTION AND RESPONSIBILITIES

The position requires strong attention to detail in reviewing, analyzing, and interpreting policies, procedures, and rules related to licensure, examination, and renewal of engineering licenses. The position will be responsible for preparing, interpreting, and disseminating information on the agency's rules and procedures for examinations, EIT certification, licensing, and firm registration, including renewals. Provide relevant information to licensed engineers and the general public. Adhere to departmental customer response deadlines while providing excellent customer service. Other primary duties will include filing, responding to emails, phone calls, and faxed requests; may also include scanning confidential documents. Must be skilled in the use of standard office equipment and software. The Licensing Specialist will be required to observe all applicable agency policies and procedures, including adherence to established leave and attendance policies, safety rules and regulations in the use of state property. Upon successful completion of training, work shall be performed under limited supervision with latitude for the use of initiative and independent judgment.

Applicants should clearly describe on their application how they meet the minimum qualifications for the position. Qualifications may be verified through testing.

Qualifications :

MINIMUM QUALIFICATIONS

EDUCATION

Graduation from an accredited four-year college or university with major course work in a field relevant to public administration.

EXPERIENCE

Two (2) years' experience with general office practices, including administrative procedures and processes to include using standard office equipment, personal computers, printers, scanners.

PREFERRED QUALIFICATIONS

  • Data entry, maintaining and updating confidential records through the use of an internal database.
  • Effective communication to include oral and written.
  • Demonstration of excellent customer service skills.

SUBSTITUTES

Education requirement may be substituted with up to four (4) years of office related experience.

The Program Specialist should possess :

  • Knowledge of Microsoft Word, Excel, Outlook, Access, and other related software.
  • Ability to interpret and explain rules, regulations, policies and procedures governing regulatory programs.
  • Ability to establish and maintain a professional working relationship with peers.
  • Adaptability to perform other duties as assigned.
  • EXPECTATIONS

    Work is expected to be performed under moderate supervision with limited latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy.

    Hours of employment are from 8 : 00 a.m. to 5 : 00 p.m. Monday through Friday.

    OTHER

    Physical requirements and environmental settings : Work environment is non-smoking. While performing duties of position, must be able to work extended periods at a computer, with telephone, printer noise, overall busy with moderately high noise levels. Normal office building, common areas; may have exposure to dust and environmental allergens consistent with normal business activities and human contact.

    Mostly sedentary in nature; may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; safe lifting and may carry item weighing up to 30 pounds.

    VETERANS

    To receive veteran's preference a copy of your DD214.

    Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the related fields pertaining to the minimum experience requirements may meet the minimum qualifications. There are no direct military occupations that relate to the responsibilities or requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

    Go to , , or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications / requirements and skill sets.

    IMPORTANT NOTE TO ALL APPLICANTS :

    Only applicants scheduled for interviews will be contacted. Should you be contacted for an interview and require reasonable accommodation, please inform the scheduling representative of such accommodation.

    The selected applicant must show proof of eligibility to work in the U.S. in compliance with the Immigration Reform and Control Act. All males who are age 18 through 25 and required to register with the Selective Service must present proof of registration or exemption from registration upon hire.

    TBPELS is an Equal Employment Opportunity Employer.

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