Demo

TxDMV - Dealer Compliance Specialist (DFW/Lubbock)

CAPPS, Inc.
Jackson, TX Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/13/2025

Job Description

THE SELECTED CANDIDATE MUST RESIDE WITHIN A ONE (1) HOUR COMMUTE FROM THE DALLAS, FORT WORTH, OR LUBBOCK TxDMV REGIONAL SERVICE CENTERS.

To apply for this position, complete an on-line application through the Applicant Career Section or through WorkInTexas. TxDMV does not accept paper applications.

SUBMISSION OF APPLICATION

Your application must be complete, accurate and reflect all experience and education, including information shared on the questionnaire section. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.

Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

The selected candidate will perform entry-level routine (journey-level) compliance analysis work in the Compliance Services Section of the Enforcement Division at the Texas Department of Motor Vehicles (TxDMV). They will conduct compliance reviews at motor vehicle dealers and other assigned locations to ensure compliance with laws, regulations, agency policies, and procedures associated with license plate and premise requirements. The candidate will report to the Manager and / or Lead Compliance Specialist and work under moderate supervision, with limited latitude for the use of initiative and independent judgment. The job will entail 75% travel, primarily during working hours, with some overnight travel, as needed.

Qualifications : MINIMUM REQUIREMENTS

Education

  • Graduation from high school or equivalent.
  • Education may substitute for experience on a year-for-year basis, up to a maximum of two (2) years, with major coursework in business, public administration, finance, accounting, statistical analysis, research methodology, criminal justice, criminology, or liberal arts.

Experience

  • Four (4) years of experience in inventory, auditing, compliance analysis, monitoring, investigative work, or related activities.
  • Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.
  • Preferred Experience :

  • Experience in conducting investigations, auditing, or inventory inspections.
  • Experience providing support to stakeholders including but not limited to law enforcement, elected officials, dealerships, and the public.
  • Experience with fraud detection and risk mitigation.
  • Experience conducting site inspections.
  • ADDITIONAL INFORMATION

    Telecommuting employees must meet these criteria for the telecommuting work location :

  • Adequate desk space is in a dedicated, contained area that is secure and always protected.
  • Located in a quiet and private environment free of background people and noise during business hours.
  • The selected applicants are expected to spend the majority of their time on-site at dealer locations and to telecommute on a full-time basis.
  • The selected applicant must reside within one (1) hour of the Dallas, Fort Worth, or Lubbock TxDMV Regional Service Centers to pick up and use an assigned State vehicle.
  • Commuting time to and from the TxDMV Regional Service Center for vehicle use will not be compensated.
  • Work may require shifting hours from week to week to accommodate regulated entity schedules.
  • Work may occasionally require weekend availability.
  • ESSENTIAL DUTIES

  • Performs compliance reviews of motor vehicle dealers to ensure compliance with Texas laws, rules, and regulations through a combination of desk and on-site methods.
  • Tallies inventory and evaluates the security of motor vehicle license plates at motor vehicle dealer and county tax assessor-collector locations.
  • Examine motor vehicle dealer premises for adherence to established rules and regulations
  • Performs statistical data sampling through Department reports to identify compliance issues and potential fraud schemes.
  • Identifies training opportunities and refers issues to appropriate management.
  • Compiles, reviews, and analyzes transaction data to verify documentation aligns with established Department policies.
  • Prepares and presents written and / or oral reports on compliance issues for management and other staff.
  • Develops and maintains contact / visit logs and productivity reports of compliance activities.
  • Documents compliance review results through an electronic case management system.
  • Conducts and coordinates training with both internal and external stakeholders.
  • Provides training through in-person and distance learning environments.
  • May act as Division liaison with internal and external stakeholders to provide guidance and support during active investigations.
  • Travels approximately 75% of the time, primarily by car and occasionally by plane.
  • May involve overnight and occasional weekend travel, as needed.
  • Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
  • Performs other duties as assigned.
  • The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job.
  • Employees may perform other related duties as assigned.
  • MARGINAL DUTIES

  • Collects, delivers, or moves computer equipment, mail, files, license plates, or other items weighing up to 50 lbs. each.
  • KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of procedures and techniques involves inventory control and management and being able to perform physical counts and cycle counts.
  • Knowledge of rules and regulations associated with motor vehicle dealer premise requirements.
  • Skille in oral and written communication, instructing others, and using a computer and applicable software.
  • Intermediate proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Teams applications, is required.
  • Ability to organize, synthesize, and analyze complex inventory and title transaction data for trends.
  • Ability to train and guide others.
  • PHYSICAL / WORKING CONDITIONS

  • Required to perform routine manual labor including lifting supplies and materials up to 50 pounds and standing or sitting for prolonged periods of time.
  • Required to operate State vehicles (automobiles, vans, trucks, box trucks, etc.) and traveling up to 75%, generally in Dallas, Fort Worth, or Lubbock and surrounding areas during routine working hours with occasional over-night and weekend travel.
  • Work is performed both inside and outside. When outside, employees may be required to work and be exposed to seasonal inclement weather.
  • A non-smoking environment is required in State buildings and vehicles.
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and comply with the Physical / Working Conditions with or without accommodation.
  • BENEFITS

    The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include :

    ü Retirement Plan

    ü Paid Group Health & Life Insurance for employees

    ü Paid Holidays

    ü Paid Vacation Leave

    ü Paid Sick Leave

    ü Longevity Pay

    ü Dental

    ü Vision

    ü Dependent Optional Life Insurance

    ü Voluntary AD&D Insurance

    ü Dependent Health & Life Insurance

    ü Health & Dependent care flexible spending accounts

    ü Tuition Assistance Program

    QUALIFIED EMPLOYER

    In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education's Public Student Loan Forgiveness (PSLF) program.

    REGISTRATION, CERTIFICATION, AND / OR LICENSURE

    A valid Class "C" driver's license is required. If you are not currently a Texas resident, you must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

    Job offers and continuation of employment are contingent upon :

  • Proof of education and experience listed on the application
  • Eligibility to work in the United States
  • Satisfactory results from a pre-employment criminal history background check and driver's record check
  • Compliance with Selective Service registration for males ages 18-25
  • Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.
  • MILITARY

    If selected for the position the following must be provided for proof of military employment preference :

  • Veterans must provide form DD214
  • Surviving Spouse or Orphan must provide DD1300 or DD214.
  • Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide.

    The Texas Veterans Commission provides helpful employment information.

    AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER

    The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy or sexual orientation), national origin, age, disability, genetic information, military status, protected activity, and on basis of an employee's hair texture or protective hairstyle. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.

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