Front Office Assistant

Caprock Academy is seeking a Front Office Assistant for the 2024-2025 school year. Caprock Academy is a public, tuition-free school chartered by the Colorado Charter School Institute and utilizes the timeless principles of classically oriented education.

Caprock Academy follows the Core Knowledge© curriculum in grades K–8. This curriculum encompasses language arts, mathematics, science, history, geography, fine arts, and physical education. The curriculum is characterized by content-rich instruction, cumulative knowledge, content-specific lessons, and coherent sequencing. The foundation of our academics are rooted in classical education philosophy and pedagogy, following the grammar, logic and rhetoric trivium. The school’s mission is to help all students achieve their highest academic and character potential using proven, accelerated academic programs while providing a safe environment. This mission is achieved through our vision of strengthening the community through the involvement of parents, educators, and community leaders working together to provide an environment that fosters academic excellence and develops strong character in our students. We shape global citizens who set life goals and practice lives of service and virtue through our implementation of our core values of character, accountability and academics.

The Front Office Assistant reports to the Front Office Supervisor/Communications & Marketing Director. As a person integral to Caprock Academy’s administrative support team, they will maintain the integrity of, advocate for, and facilitate the implementation of Caprock Academy’s Vision, Mission, and Core Values always.

FLSA CLASSIFICATION: Hourly, non-exempt

EMPLOYMENT STATUS: Regular, full-time

WORK HOURS: 32-34 hours per week

PAY RANGE: Starting at $16.91/hour depending on experience and education

REPORTS TO: Front Office Supervisor/Communications & Marketing Director

Essential Duties:

• Meet and greet campus volunteers and visitors, monitor entrance access, decipher admittance, and operate electronic doors.
• Supervise visitor and volunteer sign-in/out processes using the electronic visitor management system and assist in the approval of all volunteer applications using volunteer management software.
• Collect and verify required documents for volunteers, including driver’s licenses, auto insurance, and background check information, for field trips, sports trips, etc.
• Answer phones using a multi-line phone system, check and respond to the school's general voicemail, and receive/distribute faxes, mail, and shipments as appropriate.
• Responsible for the front office cash drawer, including student account receivables, billing entries, point-of-sale items, daily reporting, and drawer reconciliation.
• Organize, clean, and maintain the front office, workroom, and staff kitchen.
• Communicate with teachers and educational assistants regarding students arriving late, leaving early, or requiring assistance, and deliver/communicate student and staff items to classrooms as needed.
• Answer questions from students, parents, teachers, support staff, administrators, and the public regarding school-related functions.
• Manage absent work brought to the office for students and verify incoming forms for the registrar and special education as needed.
• Escort students to/from classrooms as necessary and monitor students in the front office.
• Monitor current weather conditions to determine outdoor restrictions for students.
• Assist with emergency evacuations and accountability of staff, students, volunteers, and visitors during drills or real events.
• Demonstrate a thorough understanding of the Caprock Academy Family Handbook and Employee Handbook policies/procedures, ensuring confidence in applying and upholding these guidelines consistently and effectively.
• Perform other duties as assigned.

Minimum Qualifications:

Education:

• High school diploma required; associate or bachelor’s degree preferred.

Experience:

• Customer service experience required.
• 1-2 years of secretarial experience is preferred but not required.
• Cash handling experience preferred.

Technical Skills:

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), Google Workspace (Docs, Sheets), and Canva.
• General computer proficiency and adaptability to new software.
• Strong typing skills, with a preference for fast and accurate typing ability.
• Interpersonal and Professional Skills:
• Strong communication, organizational, and interpersonal skills.
• Demonstrates exceptional proficiency in math and grammar.
• Ability to maintain absolute confidentiality, a critical and fundamental requirement for this role.
• Serves as a positive liaison between parents, students, and school staff.
• Thrives as a self-starter with a strong desire to learn, take initiative, and demonstrate an excellent work ethic.

Work Environment:

• Works effectively under pressure and manages interruptions with professionalism.
• Functions well in a collaborative team setting.

Physical Requirements:

• Able to safely lift up to 30 pounds.

Required Documentation

• Application
• Current Resume
• Letters of Recommendation (including email addresses and phone numbers)
• Post-Secondary Transcripts (if applicable)

Benefits:

• Enrollment in Colorado’s Public Employees Retirement Association (PERA) including employer contributions
• Health, dental, vision, employer paid life insurance
• Earned sick leave in accordance with Colorado’s Healthy Families and Workplaces Act

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

EEO Statement

Caprock Academy is an EEO employer. Applicants are considered for positions for which they have applied without regard to gender (regardless of gender identity or gender expression), race, color, religion, creed, national origin, ancestry, age, marital status, disability, sexual orientation, genetic information, pregnancy, or other characteristics protected by law.