Apartment Lead Maintenance Technician

Position: Apartment Lead Maintenance Technician

Location: California State University San Marcos: University Village Apartments, The Quad and North Commons Residential Communities

Reports To: Maintenance Supervisor

Compensation: $30.00-$33.00 per hour and a comprehensive benefits package

FLSA Status: Non-Exempt

Position Description:

The primary responsibility of the Lead Technician is to oversee the daily maintenance of University Village Apartments, The Quad and North Commons residential communities. Areas of responsibility include but are not limited to understanding of HVAC systems and assistance in preventative maintenance, implementation and evaluation of preventive maintenance program, delegation of work orders, delegation of assignments to employees (with the assistance of the Assistant Director of Facilities); and assistance with third party facility vendors. This position is on-call rotation for facilities emergencies and responds within 30 minutes. Nights and weekends may be required of this position from time to time. 

Description of Duties:

• Works in support the whole Operations Team in their duties and responsibilities; creating a student first environment excelling in customer service, communication, and quality of service.
• Establish and follow instructions and safety procedures regarding the use of chemicals, equipment, PPE and supplies.
• Development, implementation and evaluation of preventive maintenance program.
• Move furniture, equipment, supplies and tools.
• Work with outside vendors, serving as a liaison for contracted services and evaluating quality of work.
• Receive and assign daily work orders. Ensuring completed work orders are turned in. 
• Complete repairs and preventive maintenance including painting, plumbing, electrical, HVAC and keeping machinery and equipment in good working order.
• Create, organize, and keep repair and preventive maintenance records/logs, vendor records, supply, tool, and equipment records.
• Collaborate with Operations team to manage work orders and repairs throughout the communities focusing on superior customer service. 
• Assess buildings’ conditions and make recommendations for long term capital improvements. 
• Maintain and organize inventory of supplies, tools and equipment. 
• Assist with daily site and periodic unit inspections. 
• Serve Coordinate response to all resident maintenance complaints within 24 hours with Director/Assistant Director of Operations. 
• Monitor grounds for safety and curb appeal such as leaf buildup and other debris building up in pedestrian walkways. 
• Prepare the building and student units between occupancy periods. This includes painting, maintenance and extensive deep cleaning of bedrooms and bathrooms as well as common area spaces such as kitchens, hallways, trash rooms, etc.
• Delegate and/or performance preventive maintenance as per the site’s preventative maintenance plan.
• Participation in a 24-hour emergency on-call rotation to respond to facilities emergencies at the community.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Minimum Qualifications:

• High school diploma or GED.
• 3-5 years of general maintenance experience in plumbing, electrical, and HVAC.
• Must be proficient with the use of hand and power tools.  
• Must have troubleshooting and diagnostic skills.  
• Must be a team player, we all must work together as we strive to provide the best service possible for our customers. 
• Ability to move and lift to 50lbs and navigate up and down stairs.  

Preferred Qualifications:

• Post-Secondary education such as associate’s degree or vocational degree in a Trade, Facilities Management, Project Management, or a related field. 
• Minimum 3-5 years related experience and training in facilities, maintenance and/or custodial. 
• 3-5 years of related experience and training in facilities and maintenance in plumbing, electrical, and HVAC.
• Experience in inventory control and management.
• HVAC certification.
• Must be proficient with the use of hand and power tools.  
• Must have troubleshooting and diagnostic skills.  
• Must be a team player, we all must work together as we strive to provide the best service possible for our customers. 
• Ability to move and lift to 50lbs and navigate up and down stairs. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced.  The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. 

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.