Assistant Director of Facilities Operations East Stroudsburg, PA

Job Title: Assistant Director of Facilities Operations 

Reports To: Director of Facilities

Location: East Stroudsburg University - Sycamore Suites and University Ridge Apartments

Compensation: $60,000.00-$62,000.00 per year and comprehensive benefits package

FLSA Status: Exempt 

Summary

Reporting to the Director of Facilities; the Assistant Director of Facilities Operations is primarily responsible for assisting with daily operations, facilities administration, account management & relations, office coordination, and developing a student-centered approach to operations. The ideal candidate will have proven customer service skills with all stakeholders (university partners, parents and students), experience with facilities management including managing work order processes and scheduling experience for facilities projects, possess strong administrative and organizational skills while developing policies and procedures for the residential community.  

Essential Duties & Responsibilities  

Administrative:  

• Coordinate all office operations, accounts payable / receivable, filing and file audits. 
• Assists in responsibilities for data entry; generating regular and recurring reports; maintaining up to date files. Takes part in regular review and audit of policies and procedures.  
• Participate in rotating management 24-hour on-call duties.  
• Work with various partners and staff to manage reporting schedules and expectations.  
• Assists in the contract negotiations and review process for vendors and 3rd party contractors.  
• Coordination of staff recruitment, selection, training, evaluation and policy enforcement.  
• Supervision of facilities staff members.
• Participate in monitoring and management of the site-operating budget.   
• Work with supervisors and coordinator to manage training schedules and to support their administrative duties and responsibilities.  

Facilities:  

• Assisting Director and Supervisors in coordinating work, projects and vendors.   
• Secures appropriate insurances and paperwork from vendors.  
• Assists in tracking and review of work orders; coordinating turn schedules; follow up with work order issues and resident complaints.  
• Assists in maintaining policy and procedure manuals and maintaining key logs and protocols.   
• Takes part in regular safety and compliance audits.   
• Assists in capital projects, asset management, and scheduling/coordination  

Student Approach:   

• Assist in creating a student first atmosphere in the community.   
• Assist in developing procedures, policies, and training for staff to achieve the highest standards of customer service.  
• Other duties as assigned.  

Education and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in business or related field.
• 2-3 years full-time experience in facilities operations or property management.
• Experience with office administration and accounts payable tasks
• Must have comfort and confidence in managing confidential crisis issues
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines effectively.
• Working knowledge of Microsoft Word, Excel, and Outlook
• Ability to operate basic office equipment including photocopier, fax, and telephone. Basic typing and filing skills
• Ability to serve after hours on-call response.
• Must have an active state driver’s license and reliable transportation.  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. May drive a property vehicle as needed when performing work related tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This is not employment contract.

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.